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Author: Dovetail HR

Posts by Dovetail HR:

Dwane Lay: Customer Experience = Whole Life Cycle of the Customer

Dwane Lay
December 6, 2016 Dwane Lay, "There's Nobody Busier than the HR Practitioner" Dwane Lay, VP - Customer Experience - Dovetail Software “I think that everything after the sales process, you are building the relationship upfront, but it's the management piece after that doesn't always get the attention it deserves. We hear a lot of people talk about their relationship with vendors never gets better than right before they sign the contract. The whole, You'll do anything to get me as a customer, why won't you do anything to keep me as a customer? We try to make sure we do everything to make our customers happy." - Dwane Lay Check out this great interview and learn what’s on Dwane’s mind: Customer Experience is a Partnership with the Client Having HR Experience Makes a Difference in how you serve an HR Department How being a Lean Six…

CSO Kane Frisby interviewed at #HRTechConf, “Getting HR Fit”

Kane Frisby
November 22, 2016 Kane Frisby, "Using data to improve HR processes" Kane Frisby, Chief Strategy Officer - Dovetail Software   “The majority of HR teams are probably running unhealthy and getting fit can take a bit of effort. We like to help HR departments run themselves and we keep our product up-to-date." - Kane Frisby We can help you get your HR department in shape and keep it in shape. Dovetail's new employee portal will have significant impact on the engagement and experience of your employees.   Check out this great interview and learn what’s on Kane’s mind: #HRfit Employee Portal, HR Help Desk, Knowledge Management, and Reporting Analytics Helping HR engage with Employees with a convenient Employee Portal Getting your HR Team and Processes in Shape What is Engagement? Helping our Clients really communicate with their employees How Kane benefits Dovetail clients with his HR own experience…

Matt Yunker: Showing Efficiency and Savings to Benefit our Clients

Matt Yunker
November 4, 2016 Matt Yunker, "Ethics and Integrity in Sales" Matt Yunker, Director of Sales with a Focus in Healthcare “One of the reasons I came to Dovetail was the integrity of the organization. Ethics is a big deal to me. You just can't lie to a customer. I see it over and over. And I  think 'Lies by Omission' is a big issue in sales, where you just don' tell them and you let it go and you deal with it later. If I were the customer, how would like to be I like to be sold to? What would I like to know up front? I need to know so that I can make an educated decision." - Matt Yunker Check out this great interview and learn what’s on Matt’s mind: Dovetail Employee Engagement Suite Healthcare Focus By HR, for HR A Product that…

Russ Resslhuber: “Solve the Problems and Meet the Needs”

Russ Resslhuber
November 3, 2016 Russ Resslhuber, "We can posit that change is constant!!" Russ Resslhuber, Senior Sales Engineer with Dovetail Software Russ, what is the best part of your job?: “It's never the same -- every prospect we meet with - though they may have the same fundamental needs, will have a different perspective on them, on what matters the most , on how they want to tackle solving them. And sometimes, you do encounter new problems you haven't seen before, new questions that haven't come up. And that is what keeps it interesting, it is never the same thing twice.  I'm also really pleased that the produce we have, Dovetail Employee Engagement Suite, designed as we like to point out 'Designed HR, for HR' - really does address virtually all of the needs we encounter. We have very rarely come up with a situation where we…

Dan Erickson: Engaged Employees Outperform

Dan Erickson
October 21, 2016 Dan Erickson stopped by Dovetail's booth at HR Tech Dan Erickson, Vice President of Elevated Careers by eHarmony. Elevated Careers was created to match job seekers / candidates with employers based on the three vital components of compatibility: competency, core work values, and personality fit with hiring manager. “It's all about cutting back on that regrettable turnover, finding the quality candidates and job seekers that will fit in with your culture, based on engagement - those who will have that emotional and meaningful connection to their work and to your company - so it's not just about happiness, necessarily, it's engagement - it's about finding meaning in your job and your company.”  Check out this great interview and learn what’s on Dan’s mind: Measuring Engagement at Work Redefining "Work is Work" The shift in how we think about work The Evolution of…

Charlie Judy: The Evolution of Culture

October 20, 2016 Charlie Judy talks Culture on intrepidHR! Charlie Judy, Founding Partner with Work XO, LLC, talks about the work he does at Work XO - a "culture shop" - at a genetic level providing data and intelligence to helping clients align culture with potential and growth. "Human doesn't happen organically, it is a little ironic and - but it doesn't happen when its enveloped in this institution we call work."  Check out this great interview and learn what's on Charlie's mind: Being Intentional about Your Culture The Right Culture The reinforcement and clarification of Culture The Evolution of Culture The Institution of Work Remaining Relevant in the World of Work Tuning Out the Noise Unleashing Human Potential   On Culture: "You can't look at your employee engagement score and say that 'we have a strong culture' or 'we don't' - that is an indicator but you need to get…

Stacey Harris: The True Impact of Real Data

Stacey Harris
Stacey Harris on intrepidHR! Stacey Harris, VP of Research and Analytics at Sierra-Cedar, talks about the work she does at Sierra-Cedar, as well as the research they have been doing for the last 19 years. "Some great thought leadership research called The Annual HR Systems Survey, with results launched every year at the HR Technology Conference & Exposition." **Check out this year's results here. Check out this great interview and learn what's on Stacey's mind: Nine years ago, we weren't even talking about "the cloud" Are we making employees' lives better? Payroll in the Cloud Globalization of Business Today "Paying it Forward" - is the HR industry more connected than others? New to the Survey - Social Responsibility The Benefits of Diversity The true impact of real data   On Diversity: "I think organizations are paying much more attention to their brand - they are also…

The Future of HR: Mike Rude, SVP & CHRO at Option Care

Mike Rude
October 18, 2016 Mike Rude: SVP & CHRO at Option Care Mike Rude, Senior Vice Vice President and Chief Human Resource Officer at Option Care, talks about his work, the work that Option Care does, and the future of HR. "The future of HR and the role that technology, in particular business analytics, will likely play in the human resources space over the next few years..., There's so much data out there - what is the most relevant information and what are the relevant metrics - what are things that really have meaning to business outcomes - not just 'things that can be measured'.  I'm not sure anyone has the silver bullet on the ideal set of business analytics."  Check out this great interview and learn what's on Mike's mind: The Futue of HR and the role of Tech in that Future The Value Proposition to…

Bill Kutik at HR Tech

Bill Kutik
October 17, 2016 HR Tech Industry Icon: Bill Kutik Bill Kutik stopped by the Dovetail booth at the HR Tech conference in Chicago recently and shared his insights and expertise. What keeps Bill invigorated? “These are the people who know the most about a field I've been heavily involved in for the 27 years. You just don’t give that up in a flash. You play the edges of it, so I’ve found good edges to play and it’s worked out quite well.” Check out this great interview and learn the latest and greatest on Bill’s mind: HR Technology today The HR Tech panel with Naomi Lee Bloom, and Brian Sommer What Bill envisioned when he launched HR Tech The “Town Meeting of this Industry” “Technorati” of HR Tech Firing Line with Bill Kutik – Bill’s show on YouTube – check it out! 65% of HR Tech…

Healthcare HR: Getting #HRfit

September 20, 2016 Healthcare HR Expertise Not too long ago, or veep of marketing sat down with Healthcare HR expert, Jay Kuhns. Jay heads up Healthcare Strategy at Kinetix and is known as THE guy when it comes to forward thinking in a Healthcare HR department. He travels all over the country speaking, presenting, keynoting, and assisting HR departments in healthcare organization understand the impact of employment branding, employee engagement, and employee experience and how these each contribute to the retention of quality healthcare employees. Blessed, Lucky, Fortunate We feel blessed, lucky, and fortunate at Dovetail to call Jay a friend and mentor when it comes to Healthcare HR, He knows his stuff and we are only too happy to share it with you. HR Latte Dovetail HR sponsors HR Latte where Jay was recently the guest in a three-part series: SERIES: Healthcare…