Rayanne Thorn
Rayanne Thorn

Rayanne Thorn

Vice President of Marketing
About : Rayanne Thorn joined Dovetail Software as VP of Marketing in 2015 after years working as a head of marketing for several HR and recruiting technology companies. She brings with her a great deal of experience as a former recruiting and HR practitioner who is passionate about the talent management industry. She launched HR Latte, an industry-related podcast, in 2014 to start conversations about what what we are doing right and how we can improve human resources and the many technologies which support it. She is an avid writer and loves producing worthy digital content that makes a difference in how we think and act. Expertise marketing, digital content, recruiting, human resources, conferences, events, video, podcasting, presenting, public speaking, copywriting, partnerships, strategy Feel free to follow Rayanne on Twitter here --> @Ray_anne
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Posts by Rayanne Thorn:


Rayanne Thorn
January 11, 2017

Nature vs. Nurture?

The on-going discussion: the naturally-gifted vs. the manufactured.  Are those who are naturally talented less likely to work hard to achieve success?  Does hard work drive success, whether you are talented or not?  I have often stated, “Hard work pays off. Always.” But does it really? How about the kid who studies her heart out to maintain a C+ average versus the one who never studies and maintains a 4.0 or better?  I grew up with kids like both representations. Personally, I endlessly studied and in my case, the hard work paid off with good grades. But was it my natural inclination toward the subjects I studied – those I selected or was it the hard work which resulted in good grades?

We can argue incessantly about how success is achieved.  But I think Winston Churchill said


Rayanne Thorn
January 5, 2017

“Synergy… it creates new untapped alternatives; it values and exploits the mental, emotional, and psychological differences between people.”
~Stephen Covey

The Team

Being a part of a team can be a wonderful, exhilarating, delightful, excruciating, debilitating, and/or harrowing experience. Navigating the roads to a successful internal partnership can be dangerous and filled with trepidation that must often be cajoled with tenacity. But without the stubbornness that must be honed as business partners/owners, we may become nothing more than corporate doormats; laid out for all to wipe their feet on.

Weakness or Strength?

I have been in numerous meetings which have resulted in, “I told you so” moments. I’m sure we all have. One meeting in particular?  It wasn’t actually said out loud but it was felt by all in the room.

Knowing when to utilize strength in


Rayanne Thorn
August 24, 2016

HR Latte: ASHHRA Conference 2016

Dovetail Software will be at the Annual ASHHRA Conference Sept 24-27 in Grapevine, TX at Booth #130 in the Expo Hall. Rayanne recently chatted with Healthcare HR expert, Jay Kuhns of Kinetix, about how Healthcare HR Professionals can best benefit from attending a conference.

Discussion Points for this episode: What Attendees can Expect from a Conference and Expo Hall What Vendors can do Differently HR Tech: Define Your Needs, Make Sure the Product Meets your Needs How to Get the Most out of Presentations & Educational Sessions The Risk-Averse Industry of Healthcare HR How to Maximize Your Conference Attendance

If you will be at the Annual ASHHRA Conference, make sure to come by the Dovetail Booth and say, “Hi!”- we’ll be in Booth #130; we’d love to meet you and talk


Rayanne Thorn
August 17, 2016

Wellness

Each season, I like to create content to support our marketing efforts for the year and upcoming conferences. After 30 live broadcast interviews at HR Tech last year, we discovered that everyone was interested in and talking about “wellness” – I started thinking about this and all that entails for a company and its talent…

Employee Health: Physical / Mental Wellness Job Satisfaction Job Stress Employee Engagement A Strong HR Department Employment Branding Employee Referrals Supportive Management Quality Leadership

And so much more. We live and work in a time where our resources are stretched thin – job seekers and employees are more aware now than ever of the importance of balance. Wellness – whole wellness – can be directly correlated to our work and how we are treated by our employer, organizationally and individually. And this does not


Rayanne Thorn
March 15, 2016

Why Healthcare HR?

Dovetail Software is committed to expanding our reach and information share to HR departments in specific industries that include Healthcare, Higher Education, Hospitality, and Retail.

With each of these industries, as well as with our healthcare clients, comes  a level of responsibility to understand the particular challenges to talent management in hospitals and healthcare organizations

Dovetail is excited to share what we have learned and provide content that benefits not only our clients but all those who face Healthcare HR head-on.  We look forward to sharing unique blogs, podcasts, white papers, webinars, and case studies specific to Healthcare Human Resources.

Your Requests

If there is a particular topic in this arena which interests you or could assist your department, we would love to dive into it and deliver solutions or answers that help.

Feel free to message


Rayanne Thorn
March 9, 2016

Why is money left on the table for HR Shared Service Initiatives?

“The classic excuse is ineffective or inadequate change management, and that’s certainly on the list.” – Jim Scully

Jim Scully, Founder and President of the HR Shared Services Institute, has been entrenched in HR shared services for more than 20 years, both as a corporate executive with Georgia-Pacific Corporation and consultant.
He places causes for waste in three categories:

1. Waste-for-Less models focus on performing current activities cheaper, usually through a combination of labor consolidation and geographical relocation of activities (offshoring, nearshoring, “ruralshoring,” etc.). Little attention is paid to identifying process waste, much less eliminating it. As a result, waste activities continue to be performed albeit by less expensive resources.

2. Less-Waste models are a step in the right direction. To varying levels of success,


Rayanne Thorn
February 25, 2016

Do you know what HR Case Management is?

In the customer service sense, case management speaks to tracking interactions with customers, making sure their purchasing and product acquisition experience is the best. If we were to address case management in a healthcare environment, we would see the tracking of the life cycle of a patient, through their interactions with a healthcare provider or healthcare facility/system.

HR Case Management can be viewed similarly, in that reporting and tracking employee interactions with HR allows for a greater understanding of the employee experience with the employer, and vice versa. Data collected using HR Case Management creates opportunity to efficiently handle questions, requests, and problems without losing any information, or letting issues or challenges to be mishandled, mismanaged or not managed at all.

Recap

The use of an HR Case Management system


Rayanne Thorn
January 29, 2016

Dovetail HR Reporting

We recently upgraded our reporting engine to deliver the robust experience HR needs when it comes to understanding the data they gather and store. I know, I know — there’s that word: data. Guess what? It is part of business today and HR, being a contributor to the success of an organization, knows that numbers and metrics with the analysis of all the data collected is imperative to recognizing what works, what hasn’t worked, what is no longer working,  as well as when it’s time to shift and change, or implement a new process.

What does ROBUST mean?

It means that Dovetail’s upgraded HR Reporting Engine provides:

Out-of-the-Box Report Writing Templates Tight Security Integration Multiple Languages and Cultures “Get Help” Function Familiar Report Creation Interface Report Scheduling Password-protected Export of Reports What does all of this mean?


Rayanne Thorn
January 14, 2016

Understanding the Impact

Employers sometimes forget or misunderstand the impact a new job has on their new employees.  This includes the personal change that a new job brings for said employee, as well as revealed personal skills gaps, or attaining new management responsibilities. The New Job Impact does not have to be negative, it can be very positive. And when it is, the impact on the hiring company, in turn, can also be also positive.

Hire to Retain

Having this hiring policy requires a change in how we view every new hire,  as well as every single current employee. With a gained understanding that companies want to protect their investments, doesn’t it make sense to protect their talent from those things / distractions that keep employees from fully investing, heart and soul, in their organizations?

What Employees Want Appreciation


Rayanne Thorn
January 11, 2016

Mark Stelzner of IAHR on HR Tech Implementation

Mark Stelzner popped by our booth, taking time out of his busy schedule to share some insights and advice regarding the implementation of HR Tech – “It’s never over!”

Mark presented, “How Do You Build an Entire HR Technology Roadmap” at the conference and took a few minutes out of his very busy schedule to teach us a bit about the changes that are happening and need to happen in HR Tech – we need to see a return to great customer service as more and more HR suite solutions move to the cloud, as “This is about people.”

“With the ferocity of change,
good client vendors are releasing new functionality
at a pace and cadence that is unprecedented.” – Mark Stelzner


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