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Tag: Dovetail Software Blogs

HR, Science Fiction and the Future

April 18, 2013 As a self-admitted recovering nerd, it should be no surprise I've been a sci-fi fan my whole life.  Whether it's pouring over the Patton Oswalt Star Wars filibuster, reading all the Iron Man 3 spoilers I can find, or wondering which direction The Walking Dead will take next, I've always been  fascinated  with the genre.  And I've often wondered if there are any really great ideas that sci-fi hasn't already given us.  Remember the old saying, "science fiction plus time equals science fact"?  It's all true.   So I do wonder at times if there is anything new we can expect out of HR.  Have we already hit on all the good ideas?  Are we just trying to make them reality?  If we look at the writings of Asimov, Gibson, or Phillip K. Dick, we are shown worlds where HR doesn't exist.  Where our systems run our…

cfactor’s Gary Givan on the Role of Social Collaboration Tools in HR Service Delivery

April 15, 2013 cfactor's Gary Givan is passionate about social collaboration tools. He believes (and we agree with him) that social tools not only change the game when it comes to employee engagement and collaboration, they can also be a real driver of productivity. Gary discusses how to integrate social tools into employees' and HR professionals day-to-day work to drive engagement and productivity in our recently released eBook 5 Essentials for Making HR Service Delivery Look & Feel Effortless.   While it seems like social tools are the shiny new object in HR technology, many organizations still question their value and the best ways to use them. I recently had a chance to catch up with Gary and chat with him about how HR and employees can use social tools effectively. Here's our conversation:     Emily Lewis: What is social HR and why does…

cfactor’s Cary Schuler Discusses the Next Generation of Employee Self Service

April 11, 2013 As many of you know, we recently released the eBook 5 Essentials for Making HR Service Delivery Look & Feel Effortless with cfactor, one of our partners. The ebook offers insight from five HR experts on how to build an HR service delivery model that improves efficiency, lowers costs, and gives HR professionals the tools they need to be a strategic player within their organizations. In it, employee portal and self service expert Cary Schuler, CEO of cfactor, discusses the importance of real-time access to essential information to ensure your self service portal is accomplishing its objectives.   Since effective employee self service is such a huge component efficient and cost-effective HR service delivery, I asked Cary to expand on some of the concepts he discusses in the eBook. Check out our conversation below:     Emily Lewis: Unification is a theme you…

5 Questions for Shared Services Institute President Jim Scully on HR Service Delivery

April 9, 2013 Jim Scully, founder and president of the Shared Services Institute (HRSSI) and 20-year shared services veteran, contributed to our latest eBook 5 Essentials for Making HR Service Delivery Look & Feel Effortless and discussed the definition of HR shared services and the components necessary for a true shared services delivery model. In it, he notes that it's difficult to distinguish between shared services and simple centralization when in reality, they are very different concepts.   I recently had the opportunity to catch up with Jim and chat about shared services, technology and his definition of a successful HR service delivery model. Take a look:   Emily Lewis: You have almost 20 years of experience in shared services. How has shared services changed and evolved in the last 20 years?    Jim Scully: Shared services is like one of those massive road races,…

Dovetail and cfactor Deliver New eBook: 5 Essentials for Making HR Service Delivery Look and Feel Effortless

April 3, 2013 We are thrilled to announce the availability of Dancing with HR Stars: 5 Essentials for Making HR Service Delivery Look and Feel Effortless, a comprehensive eBook featuring sections from five expert “judges” giving you performance tips on how to waltz your way to outstanding HR service delivery.   ABC is in its 16th season of Dancing with The Stars, a reality ballroom dancing competition pairing professional dancers with celebrities. Being a fan, I watch as pairs practice, collaborate and choreograph their dance routines and then - the good ones at least - deliver a captivating performance that looks completely effortless. I started thinking about how similar it is to building a high-performing HR service delivery model.   Delivering quality, seemingly effortless HR service delivery requires a carefully choreographed process, collaboration and practice. Fortunately, unlike dancing, you can leverage technology to support…

The Carnival of HR – It’s All About Sharing

March 27, 2013 One of the best things about having a blog in the HR world is getting the chance to be part of the Carnival of HR.  If you are really lucky, you occasionally get to host it and call the shots.  And I, apparently, am very lucky indeed!  This carnival is about sharing and evangelism.  My partners here at Dovetail have never been shy about promoting the practice of HR, so we decided that we should spin the carnival in that direction.  We asked for submissions not just of good posts, but of good posts from someone else.  I had no idea how flooded I would be with responses!   Sure, there are some of our favorite writers included, but you’ll also find plenty of new names, pushed to us by those favorite writers.  There are a ton of great voices out…

Providing Consistent HR Service Delivery – Can you Achieve Perfection?

March 26, 2013 Perfection. A laudable goal to strive for, but one rarely achieved. As I was reading a blog post by SystematicHR (Wes Wu) last week concerning HR Service Delivery, Global or Regional: HR Service Delivery Should Always Be Perfect , my first thought was, “How could Wes think that HR Service Delivery could ever be perfect?”, but as I read further I realized that Wes was just using the goal of perfection to speak towards continual improvement in your HR Service Delivery with the real goal of providing consistent HR service delivery for all employees.   Wes and I agree on the goal; we even agree that you need to capture important information to increase the chances of providing better service delivery. The problem with Wes’ suggestion is it assumes that your HR Service Center can first identify the information you want to…

XpertHR and Dovetail Software Go Together Like Biscuits and Gravy

You know when two things just go together? Peanut butter and Jelly, Strawberries and Champagne, Romeo and Juliet? That's the best way to describe our recent partnership with XpertHR ... we just go together. Since announcing our partnership, I've had the opportunity to catch up with XpertHR General Manager Mike Porch and ask him a few questions to help you get to know the company, its products, what it can do for you and why we're such a natural fit.   Give me the elevator pitch for XpertHR? XpertHR.com is an online service for human resource professionals, published in association with LexisNexis. We provide a suite of practical tools to reduce risk and help HR managers stay compliant with federal, state and municipal law. XpertHR provides access to the most comprehensive, authoritative and up-to-date guidance on employment law and regulation across those jurisdictions,…

Dovetail is Now an HR Certification Institute Approved Provider

March 20, 2013 I'm so excited to announce that Dovetail has been awarded Approved Provider status by the HR Certification Institute (HRCI) and can now offer recertification credit for approved webinars and programs! Credits apply toward the following certifications for HR professionals: PHR® (Professional in Human Resources), SPHR® (Senior Professional in Human Resources), GPHR® (Global Professional in Human Resources).   For those of you that haven't joined us for one of our webinars, each month Dovetail hosts industry experts and thought leaders who discuss a variety of HR-related topics, such as social media in the workplace, employee relations metrics, shared services center performance, HR technology user adoption and much more.   Our goal is to offer HR professionals valuable resources that aren't self-serving or only related products we sell. Offering programs that also counts towards your recertification requirements is just a way for…

March Webinar: 5 Best Practices for Compliant and Consistent Employee Relations

March 15, 2013 Join us on March 26th from 12:30 - 1:30pm CT to hear Mike Haberman, co-founder of Omega HR Solutions and widely known in HR circles at "the Compliance Guy", and Dovetail's Head of HR Process Design Dwane Lay discuss how to ensure employee relations practices meet the needs of federal statutes and comply with employment laws in 5 Best Practices for Compliant and Consistent Employee Relations.   Shortcomings in key areas of compliance with today's complex and rapidly-evolving laws can put companies at significant financial and legal risk. HR professionals who understand how changing employment laws affect HR policies and procedures are invaluable to their organizations.   In this interactive webinar, Mike and Dwane will discuss ways you can become the HR compliance expert in your organization and share best practices for compliant and consistent employee relations. In addition, you will learn:  …