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Tag: Employee Engagement Suite

Russ Resslhuber: “Solve the Problems and Meet the Needs”

Russ Resslhuber
November 3, 2016 Russ Resslhuber, "We can posit that change is constant!!" Russ Resslhuber, Senior Sales Engineer with Dovetail Software Russ, what is the best part of your job?: “It's never the same -- every prospect we meet with - though they may have the same fundamental needs, will have a different perspective on them, on what matters the most , on how they want to tackle solving them. And sometimes, you do encounter new problems you haven't seen before, new questions that haven't come up. And that is what keeps it interesting, it is never the same thing twice.  I'm also really pleased that the produce we have, Dovetail Employee Engagement Suite, designed as we like to point out 'Designed HR, for HR' - really does address virtually all of the needs we encounter. We have very rarely come up with a situation where we…

Making Retention Important to the Employee

January 5, 2016 "Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability." - Anne M. Mulcahey, Former CEO of Xerox Employee Engagement Leads to Talent Retention I continue my hope that we are coming out of a time of recession, but every time it looks good - that this is a possibility - something causes that view to change. Companies respond differently to recession.  Many laid off or lost quality talent, others downgraded or demoted employees, reducing their hours or pay. Many others initiated hiring freezes, leaving departments struggling with too few employees. Hiring and retaining the right talent is sometimes considered a luxury many organizations cannot afford - but can an organization really afford to lose…

The Rising of Dovetail – Partnerships Matter

partnerships
September 18, 2015 Lessons of Partnership One of the most important lessons I have learned over the last several years while working for and with HR technology companies has been the importance of establishing and maintaining partnership relationships. Interestingly enough, some of my best friends in life have come as the result of creating a business / vendor relationship or working partnership. Loyalty Pays Off I have have been known to be a pretty loyal partner - I have worked with individuals and organizations for years and even brought new partners to the table to enrich a project but there have also been times when I have held the speaker high, by myself, and just proclaimed the good work of a partner/friend or my own organization.  There is a right time for each approach. Today I Shout for Workday Two years in the…

Understanding Employee Engagement

September 9, 2015 In the Beginning... When I became a Certified Dental Assistant just before my 19th birthday, I never wondered what employee engagement was. I never questioned whether or not I was treated well or paid enough. My boss was a 36-year old guy, a dentist who employed two hygienists, two assistants, and one office manager. As a 19-year old who had just finished an intensive three-semester program, I thought life and work were pretty sweet. And I guess they were. Until, Until my needs were no longer met and a poor working condition appeared. I made the decision to leave after three years. I loved my job, but another employee had made my life miserable. She was fired less than a year after I left. There had been no mechanism in place for me to properly report incidents and I had no…

Building Reminders in Dovetail Employee Engagement Suite

August 11, 2015 Employee Engagement Suite   The Dovetail Employee Engagement Suite (EES) was designed around a few simple ideas.   Our clients are smart. Our clients deserve to be able to build and modify their own configuration in ways that suit them. Our clients sometimes have better ideas than we do.   To that end, we purposefully built a system that is all about configuration choices.  This leads to my answering a lot of questions with, "It depends." Does the system notify you when you get a new case?  It depends. Do I have to log in to see my alerts? It depends. Can I have a hug?  It depends.  (OK, that one usually is a yes.  But you get the point.) Why is "It depends" the answer?  Because the question of "does it" depends on "have you told it to?"  Have…

Getting Started with Workday Web Services using C#

June 13, 2014 Dovetail is proud to be a Certified Workday Solution Partner. To learn more about this partnership and how working with a Workday Certified Partner benefits your HR practice and your organization, click here. request a demo   Connecting to Workday’s web services shouldn’t be a trivial event. At least at first one would feel this way. There are a few areas one needs to know in order to get this working correctly as well as achieving authentication on the Workday side. By now you should have been given your tenant ID from Workday, this will be needed later. To get started we need to create the web service client. Using Visual Studio there are two ways this can be done svcutil or right click the project and select Add Service Reference, I prefer to use svcutil as I felt it created a…

HR Shared Services Summit

May 6, 2014 Dovetail Software is a sponsor of the 15th HR Shared Services and Outsourcing Summit in Chicago, May 19-21st. The show itself provides an opportunity for HR professionals to network with vendors and other HR Shared Services leaders as well a gain insight from industry leaders on a vast array of topics facing today's HR shared service organizations. The conference is being held in downtown Chicago at the Marriott.   My colleague and friend Dwane Lay will be leading a pre-conference workshop Monday afternoon at 3:30 on data security in a session titled “Data Data Everywhere”. For those of you that haven’t met Dwane, this is your chance and you’re in for a treat. Dwane heads up our HR Process Design at Dovetail, he's a Six-Sigma Black Belt and a LEAN HR guy. In other words, he knows his stuff and…

Business Ethics, A Thing of the Past?

October 31, 2013 As a Sales Director for Dovetail Software, I work daily with many different companies looking for HR Help Desk Software. Often these are organization conducting an RFP for their HR Shared Service organization. They are generally comparing vendors in order to find the solution that best meets the needs of their organizations. What I keep seeing are situations where our competitors grossly exaggerate their number of clients and most often the functionality of their product/software. So I wonder, is the term “Business Ethics” an oxymoron?  Is it now the norm to lie and thus the sole responsibility of the company to properly vet out the vendors that are being dishonest?   Being honest and forthright is something we believe in as an organization and my personal brand is important to me so I steer away from that practice. However, I’m…