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Tag: employee engagement

Dovetail Launches Certified Workday Integration to Assist HR in Tracking Daily Activities

August 23, 2015 Celebrate! We’re celebrating today, because we are officially a Workday Certified Solution Partner – yes we graduated from the hottest HCM integration university this summer! Commitment Pays Off Two years ago, Dovetail made a commitment with Workday to design, build, and deliver a real time bi-directional integration to help serve the Dovetail and Workday ecosystem, cohesively. It’s a true win-win outcome for both vendor and customers - as anyone with software implementation experience will tell you - getting two technologies integrated together on a project is never easy. One very big pain with custom integrations is accountability – when things go wrong, who is accountable? Is it your internal IT, or perhaps vendor one or vendor two – maybe it’s all three? Which one will own the problem and drive through to resolution, and not just point fingers? Continued Commitment With a…

Building Reminders in Dovetail Employee Engagement Suite

August 11, 2015 Employee Engagement Suite   The Dovetail Employee Engagement Suite (EES) was designed around a few simple ideas.   Our clients are smart. Our clients deserve to be able to build and modify their own configuration in ways that suit them. Our clients sometimes have better ideas than we do.   To that end, we purposefully built a system that is all about configuration choices.  This leads to my answering a lot of questions with, "It depends." Does the system notify you when you get a new case?  It depends. Do I have to log in to see my alerts? It depends. Can I have a hug?  It depends.  (OK, that one usually is a yes.  But you get the point.) Why is "It depends" the answer?  Because the question of "does it" depends on "have you told it to?"  Have…

Real ROI in embedded Case and Knowledge Management Portal APIs

February 5, 2015 It’s no mystery, nor is it revolutionary when it comes to the concept of an organization empowering its workforce to answer their own questions in order to offload HR service delivery staff.  Transactional portals have been allowing for the update of personal information, checking and enrolling in benefits, and searching FAQ’s for years.  We’ve even seen significant employee onboarding being moved to the web and intranets, as well as a real push to true organizational cultural immersion and employee engagement via personalized portals.    However, slightly newer to the game has been the offering of Case Management functionality to portals.  Even more cutting edge and something unique to Dovetail’s Employee Engagement Suite is the power of embedding Employee Self Service Case Management and Knowledge Base functionality to an organization’s new or existing employee intranet or portal. Similar, but also unique…

Buzzword Bingo and HR Tech Conferences

February 27, 2013   We all know the game.  We usually play it, at least in our heads.  But there would be something very refreshing about one of the big shows making it part of the scene.  How much fun would it be to have buzzword bingo as part of a big HR technology conference?   Silly?  Maybe.  But the intent shouldn’t be to take away from a presentation or display by making a game out of searching for keywords.  I’d suggest instead it should be done to discourage their use, forcing marketing teams to describe their product in meaningful terms rather than joining the nearly indiscernible mob migrating toward the hottest topics of the day.   No more buzz.  No more gamification, big data, cloud computing, or social technology.  Forget about seats at tables or employee engagement as abstract terms.  Move past…

How HR Professionals can Improve their Job Satisfaction

March 13, 2012 I recently read What you Like about your Job, an article published in HR Magazine sharing the results of a survey conducted by the Society of Human Resource Management (SHRM), which explored HR professionals' job satisfaction levels and the contributing factors. The survey revealed that the majority of senior-level HR executives identify the opportunity to do strategic planning for their organizations and communication between them and senior management as two key elements affecting their job satisfaction.   The article goes on to say that less than half of the HR professionals surveyed feel “very satisfied” with the above mentioned areas.   In a past blog post, I referenced an article by Human Resources IQ contributor Brad Powers, in which he cites two causes of why HR may not have a seat at the boardroom table when it comes time to make decisions about the…
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