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Tag: employee engagement

Michael Heller, LIVE at #HRTechConf

November 20, 2015 Michael Heller HR Practitioner turned Entrepreneur, iRevü Chief Executive Officer and Founder, Michael Heller stopped by for a great interview at HR Tech. When explaining iRevü, Michael said, "Think Twitter for performance management." Listen in as Michael shares the power of having a good performance management process and the four personas who drive that. This is such a great conversation where he also addresses Millennials in the workplace, as well as gamification and the ever-present engagement. Click play above to listen to our interview with Mr. Heller and learn more about the issues facing performance management and HR today.   intrepidHR To listen to all 30 LIVE intrepidHR interviews in our on-demand player, follow this link. intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support…

How’s Your Communication with Your Employees?

Most Important Asset? It’s a well-known corporate saying that “Employees are our Most Important Asset”. How many of you believe that about your corporate environment? I have previously written about the importance of a vendor’s employees happiness to the success of a company’s relationship with its vendor, but this post, while also about employees, addresses the communication within a company, which ultimately does impact employee happiness, which in turn will affect the job they do on behalf of your organization. The Effectiveness of Communication Recently, Davis & Company commissioned the survey of 1,000 employees from large corporations (minimum of 5,000 employees) in the United States to understand the effectiveness of communication on performance management, benefits, and compensation. One of the key findings was that Employees aren’t getting answers to their questions. “When employees have questions, they turn to the company…

Dovetail CEO Stephen Lynn, LIVE from #HRTechConf

November 18, 2015 Stephen Lynn Finance Guy-turned-Successful Tech CEO, Dovetail's Stephen Lynn shares some valuable insights that range from advice to HR Tech vendors to understanding how employee engagement impacts your relationship with clients. "We can talk about technology, but what I like to dwell on is how the company operates with its customer," Stephen Lynn discussing "walking the talk" when it comes to taking care of Dovetail customers. Click play above to listen to our interview with Mr. Lynn and learn more about HR Tech trends that surround SaaS and the security of client information.   intrepidHR To listen to all 30 LIVE intrepidHR interviews in our on-demand player, follow this link. intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business…

China Gorman, LIVE from #HRTechConf

November 13, 2015 China Gorman China Gorman is a Consultant, Speaker, Advisor, Author of the wildly-popular blog, Data Point Tuesday. Ms. Gorman stopped by the Dovetail booth for an incredibly thoughtful interview at HR Tech in Vegas. China shared several profound thoughts regarding employee engagement and talked about how demographic shifts will impact the future of HR, as well as big data, analytics, and technology. Click play above to listen to Ms. Gorman's interview and learn more about her latest project, "WorkHuman" here. intrepidHR To listen to all 30 LIVE intrepidHR interviews in our on-demand player, follow this link.   intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Your hosts, direct from…

Josh Schwede, LIVE from #HRTechConf

November 12, 2015 Josh Schwede Well-known and well-loved HR and Recruiting Tech Exec Josh Schwede stopped by the Dovetail Software booth at HR Tech to tell us about @StandOutTMBC and his new gig at TMBC - The Marcus Buckingham Company. Josh talked about innovation in the space and gave some pretty great advice to first-time attendees, as well as to HR Tech vendors, including start-ups - click above to listen to Mr. Scwhede's interview and learn more about TMBC StandOut here. intrepidHR To listen to all 30 intrepidHR interviews in our on-demand player, follow this link.   intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Your hosts, direct from Las Vegas! RAYANNE…

George LaRocque, LIVE from #HRTechConf

November 9, 2015 George LaRocque Industry expert George LaRocque stopped by the Dovetail Software booth for a very insightful interview at the 18th Annual HR Technology Conference & Exposition in Las Vegas Oct 18 - 21. George shared his thoughts on HR Tech Trends, the impact of the "engagement" discussion, and also shared some valuable information for HR Tech Vendors - click above to listen to Mr. LaRocque's interview and learn more about "InfluenceHR" here. intrepidHR To listen to all 30 intrepidHR interviews in our on-demand player, follow this link.   intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Your hosts, direct from Las Vegas! RAYANNE THORN works in hiring, strategy, marketing,…

Why “Happy Employees” Leads to a Successful Software Vendor Relationship

sustainability in HR
September 28, 2015 As I was pondered a topic one of my colleagues, Rayanne Thorn, wrote about, Understanding Employee Engagement, it got me thinking deeper about a vendor’s employees, and whether prospects should consider how engaged or happy employees are at a software vendor they are considering as part of their decision-making process. I think they should and let me take you through my reasoning. Evaluating Vendors When a customer is evaluating vendors, at the top of their list is usually the vendor’s ability to meet their technological needs. If they can’t meet that, all of the other considerations are mute. After that, close behind are: 1) price; 2) the vendor’s ability to deliver on what they commit to; and 3) the vendor’s customer support. At the end of the day, I consider #2 and #3 to be the most important considerations prospects…

The Rising of Dovetail – Partnerships Matter

partnerships
September 18, 2015 Lessons of Partnership One of the most important lessons I have learned over the last several years while working for and with HR technology companies has been the importance of establishing and maintaining partnership relationships. Interestingly enough, some of my best friends in life have come as the result of creating a business / vendor relationship or working partnership. Loyalty Pays Off I have have been known to be a pretty loyal partner - I have worked with individuals and organizations for years and even brought new partners to the table to enrich a project but there have also been times when I have held the speaker high, by myself, and just proclaimed the good work of a partner/friend or my own organization.  There is a right time for each approach. Today I Shout for Workday Two years in the…

Understanding Employee Engagement

September 9, 2015 In the Beginning... When I became a Certified Dental Assistant just before my 19th birthday, I never wondered what employee engagement was. I never questioned whether or not I was treated well or paid enough. My boss was a 36-year old guy, a dentist who employed two hygienists, two assistants, and one office manager. As a 19-year old who had just finished an intensive three-semester program, I thought life and work were pretty sweet. And I guess they were. Until, Until my needs were no longer met and a poor working condition appeared. I made the decision to leave after three years. I loved my job, but another employee had made my life miserable. She was fired less than a year after I left. There had been no mechanism in place for me to properly report incidents and I had no…

Fun with Filters! Addressing an HR Challenge

September 1, 2015 The Challenges HR Practitioners Face One of the greatest challenges I faced in my time working as an HR Practitioner was making sure I gave the right information when answering an employee's question.  I've never worked with any company that had the same answer for every employee, especially when dealing with things like benefits, compensation, or vacation policy.  And the challenges for a global company are even greater, especially when policies are all in English ("Because that's the standard!") but your employees only speak French.  Answering a question is easy.  Figuring out how to find the right answer in a language specific employees speak and understand can be maddening. What to Do? Enter our filtering feature for knowledge.  The Dovetail Employee Engagement Suite allows your system admin to set up and apply filters to your knowledge, making sure to show the right information…