hcm
Kane Frisby
July 20, 2015

Recently, I wrote about the Sierra-Cedar HR Systems Survey, and how that survey helped me to get multi-million dollar funding for new HCM technology.  While I was writing that entry, it made me think of the next step of the HCM buying process: vendor selection.

 

In one of my previous roles, I was tasked with evaluating the current technology in place, then providing strategic direction of what to do with our existing HR technology – and how it would benefit our to-be designed HR Shared Services organization.

 

Once I could prove the most cost-effective long-term strategy for the firm was a rip-and-replace of old for new, I then set my focus on building out our requirements and the vendor selection strategy.

 

I’ve never been a


Kane Frisby
May 28, 2015

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Survey Season is open, so make sure you stand up and be counted!  But wait, did you know why you should even care about the Sierra-Cedar HR Systems Survey? If you’re in HR, regardless of role, this affects you – read on to learn how you can help catapult HR in your company!

The HR Systems Survey is the longest running, most widely distributed, and most highly participative research effort in the HR industry, annually tracking the adoption, deployment approaches, and value achieved from HR technologies. It studies the roadmaps organizations navigate and decisions they make regarding technology, integrations, processes, and people when building an HR function that serves their workforce and


Kane Frisby
November 30, 2012

Are you working on a new or improved HR Shared Service Center? Need that Investment for HR Technology? Want to know what funding resources and ideas are available? Read on…

 

The latest CedarCrestone Survey (in its 15th edition) is riddled with great information on HR Service Delivery. When I was a practitioner I often used excerpts from this survey to help support HR technology investments for HR Shared Services. One of the key findings in the latest survey around HR Service Delivery within an HRSSC reads – “Service delivery automation delivers at least 15% in administrative savings when pervasive employee and manager self service and a move to shared services with an HR help desk application is adopted.”

 

That last comment hits the nail on the head! Deploying an 


Kane Frisby
November 29, 2012

 

I’ve recently joined Dovetail Software as Chief Strategy Officer; my role is to build the company’s vision, focus on product strategy and to identify key strategic alliances that will benefit the firm, our partners and ultimately our customers.  Where did I come from I hear you ask…

 

Firstly I’m a Brit from across the pond, so I started my career in an English town in Surrey called Woking, sitting on a Customer Support desk working for a company that sold Helpdesk products, which is where I learnt the importance of excellent Customer Service and Support!

 

Customer Relationship Management (CRM) seemed like an ideal career for me, I have a thirst for knowledge and thrive on sharing what I know with others.  CRM took off in a big way,


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