Discussion and Confusion about the Difference
There is a healthy amount of discussion (and an unhealthy amount of confusion) over the difference between configuration and customization where software is concerned. If you are one of our clients (and if you aren’t, there’s way to fix that), you probably know this already, but we think it is a big enough deal that we thought we’d talk about it more. And we’ve done a quick 30-min presentation on this same topic.
If you’ve had more than two conversations with me, you’ll know that I love analogies. In fact, my love for analogies is like a simile. I’m not always great with either of them. But to explain the difference between customization and configuration, I have just the analogy for the job. We will use the wardrobes of two …
Dwane Lay, “There’s Nobody Busier than the HR Practitioner”
“I think that everything after the sales process, you are building the relationship upfront, but it’s the management piece after that doesn’t always get the attention it deserves. We hear a lot of people talk about their relationship with vendors never gets better than right before they sign the contract. The whole, You’ll do anything to get me as a customer, why won’t you do anything to keep me as a customer? We try to make sure we do everything to make our customers happy.” – Dwane Lay
Check out this great interview and learn what’s on Dwane’s mind: Customer Experience is …
Matt Yunker, “Ethics and Integrity in Sales”
Matt Yunker, Director of Sales with a Focus in Healthcare
“One of the reasons I came to Dovetail was the integrity of the organization. Ethics is a big deal to me. You just can’t lie to a customer. I see it over and over. And I think ‘Lies by Omission’ is a big issue in sales, where you just don’ tell them and you let it go and you deal with it later. If I were the customer, how would like to be I like to be sold to? What would I like to know up front? I need to know so that I can make an educated decision.”
– Matt Yunker
Russ Resslhuber, “We can posit that change is constant!!”
Russ Resslhuber, Senior Sales Engineer with Dovetail Software
Russ, what is the best part of your job?:
“It’s never the same — every prospect we meet with – though they may have the same fundamental needs, will have a different perspective on them, on what matters the most , on how they want to tackle solving them. And sometimes, you do encounter new problems you haven’t seen before, new questions that haven’t come up. And that is what keeps it interesting, it is never the same thing twice. I’m also really pleased that the produce we have, Dovetail Employee Engagement Suite, designed as we like to point out ‘Designed HR, for HR‘ – really …
Charlie Judy talks Culture on intrepidHR!
Charlie Judy, Founding Partner with Work XO, LLC, talks about the work he does at Work XO – a “culture shop” – at a genetic level providing data and intelligence to helping clients align culture with potential and growth.
“Human doesn’t happen organically, it is a little ironic and – but it doesn’t happen when its enveloped in this institution we call work.”
Check out this great interview and learn what’s on Charlie’s mind: Being Intentional about Your Culture The Right Culture The reinforcement and clarification of Culture The Evolution of Culture The Institution of Work Remaining Relevant in the World of Work Tuning Out the Noise Unleashing Human Potential
On Culture: “You can’t look …
Stacey Harris on intrepidHR!
“Some great thought leadership research called The Annual HR Systems Survey, with results launched every year at the HR Technology Conference & Exposition.”
**Check out this year’s results here.
Check out this great interview and learn what’s on Stacey’s mind: Nine years ago, we weren’t even talking about “the cloud” Are we making employees’ lives better? Payroll in the Cloud Globalization of Business Today “Paying it Forward” – is the HR industry more connected than others? New to the Survey – Social Responsibility The Benefits of Diversity The true impact of real data
Mike Rude: SVP & CHRO at Option Care
“The future of HR and the role that technology, in particular business analytics, will likely play in the human resources space over the next few years…, There’s so much data out there – what is the most relevant information and what are the relevant metrics – what are things that really have meaning to business outcomes – not just ‘things that can be measured’. I’m not sure anyone has the silver bullet on the ideal set of business analytics.”
Check out this great interview and learn what’s on Mike’s mind: The Futue of HR and the role of Tech in that Future The …
HR Tech Industry Icon: Bill Kutik
Bill Kutik stopped by the Dovetail booth at the HR Tech conference in Chicago recently and shared his insights and expertise. What keeps Bill invigorated?
“These are the people who know the most about a field I’ve been heavily involved in for the 27 years. You just don’t give that up in a flash. You play the edges of it, so I’ve found good edges to play and it’s worked out quite well.”
Check out this great interview and learn the latest and greatest on Bill’s mind:
HR Technology today The HR Tech panel with Naomi Lee Bloom, and Brian Sommer What Bill envisioned when he launched HR Tech The “Town Meeting of this Industry” “Technorati” of HR Tech Firing Line with Bill Kutik – Bill’s show on YouTube – check it …
Healthcare HR Expertise
Not too long ago, or veep of marketing sat down with Healthcare HR expert, Jay Kuhns. Jay heads up Healthcare Strategy at Kinetix and is known as THE guy when it comes to forward thinking in a Healthcare HR department.
He travels all over the country speaking, presenting, keynoting, and assisting HR departments in healthcare organization understand the impact of employment branding, employee engagement, and employee experience and how these each contribute to the retention of quality healthcare employees.
Blessed, Lucky, Fortunate
We feel blessed, lucky, and fortunate at Dovetail to call Jay a friend and mentor when it comes to Healthcare HR, He knows his stuff and we are only too happy to share it with you.
Dovetail HR sponsors HR Latte where Jay was recently the …
Each season, I like to create content to support our marketing efforts for the year and upcoming conferences. After 30 live broadcast interviews at HR Tech last year, we discovered that everyone was interested in and talking about “wellness” – I started thinking about this and all that entails for a company and its talent…
Employee Health: Physical / Mental Wellness Job Satisfaction Job Stress Employee Engagement A Strong HR Department Employment Branding Employee Referrals Supportive Management Quality Leadership
And so much more. We live and work in a time where our resources are stretched thin – job seekers and employees are more aware now than ever of the importance of balance. Wellness – whole wellness – can be directly correlated to our work and how we are treated by our employer, organizationally and individually. And this does not …