Rayanne Thorn
Rayanne Thorn
November 14, 2017

Yay!  A New Phone

Wait — how many of us REALLY feel that way? Getting a new mobile device is less than joyous when you know you are going to leave the store or check out from your online cart with far less money than with what you arrived. Even with a “free upgrade” – Is anything ever really free? My son is the only person I know who can crack a mobile device screen more than I. Venturing into a phone store often proves I am as cracked as my son’s phone screen, but I am always up for a challenge.
 
I made sure the store had the one in stock we wanted before we even left the house. I won’t fight over a phone.  The “host” at the AT& T store hesitated, like he knew they didn’t have any.


Rayanne Thorn
November 1, 2017

Is HR Broken?

What do you think? I’ve heard and read it often that HR is, indeed, broken.

Human Resources and Talent Management are supposed to assist employees (ranging from high-ranking executives to the newest and most subordinate player) in their experience at work, making it better.  HR should, most definitely, listen to and be responsive to every employee on payroll.

Human Resource Professionals have fought for years to get a seat at the table. But, what exactly does that mean? We should be tired of the excuses given for why bad employment experiences exist. If employees are taken care of, basic needs met, if they are heard, if managers are doing their jobs? Perhaps lawsuits and attrition would drop and those tremendous employer branding efforts would be a little less necessary.

Do Employees have a Voice?

It may be


Rayanne Thorn
September 12, 2017

Not Much Has Changed

When I first started recruiting in healthcare fifteen plus years ago, it seemed like all that was talked about was the nursing shortage. The conversation is ongoing and, sadly, hasn’t changed much. This Healthcare HR trending topic is addressed by many – the topic is addressed – but, not the issue.

Employee Engagement > Retention

For many years, we have been talking about how employer branding and employee engagement leads to the retention of quality talent.

“The talent shortage isn’t going to go away any time soon, but just like any other industry, healthcare can look to leverage partners to assist with systems and best practices to attract the kind of people you need..” – Dan White, President of Workforce Solutions at AMN Healthcare

Tune in for the second part of the podcast series, “Healthcare HR in Crisis” with


Rayanne Thorn
September 10, 2017

Why I Care

My first “HR” job, if you will, was as a sourcer for a healthcare-specific executive search firm. This job changed my life. No, seriously. Several things happened.

I fell in love with recruiting, every part of it — EXCEPT telling someone that they didn’t get the job – that remains, to this day, one of the “work duties” I have disliked most. After having spent 20 years in the dental field, I transitioned easily to healthcare, and really grew to the love the business of healthcare. I realized that I had a mind for business and I quickly changed my major from Education (I had wanted to teach junior high – I know – I’m nuts!) to Business and adjusted mind-blowingly quickly to a corporate mindset. The sales professional in me found a new and exciting home


Dovetail HR
June 23, 2017

Stacey Harris, VP of Research and Analytics at Sierra-Cedar

Stacey Harris

Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations  for the latest HR Systems Survey – closes June 30!

Check out the Sierra-Cedar 2017–2018 HR Systems Survey, 20th Annual Edition. We’d love to have you support this research effort. All responses are anonymous and kept strictly confidential. They only use your information in the aggregate. Your privacy is strictly maintained.

 

“Research has to have a story behind it.”- Stacey Harris

Stacey joins Rayanne to discuss these points:

History of the Survey – 20 years strong now! Most significant finding from last year’s results Expectations for this year What to watch for: Personalization!

 
Sierra Cedar Survey Take the survey


Dovetail HR
June 12, 2017

Quick Hit Informative Video [32 min]

Dwane Lay and Rayanne Thorn of Dovetail Software present “Discovering HR Case Management” to share what an HR Case Management System should do and how it should assist an HR Department in creating a better Employee Experience. Additionally, get an in-depth review of the flow of HR Case Management.

 

 

Discovering HR Case Management JUN 2017 [32 min] from Dovetail Software on Vimeo.

 


Rayanne Thorn
May 15, 2017

HR Case Management

Case Management, itself, speaks to tracking cases or issues with clients or customers. Healthcare Case Management tracks the life cycle of a patient, through every interaction with a healthcare provider or healthcare facility/system.

HR Case Management is the reporting and tracking of every single employee interaction with the human resources department in an organization. This allows for the best understanding possible of the employee experience with the employer, as well as understanding the employer experience with said employee. And it is all about collecting the data from those interactions, then saving and using that data for future interactions, questions, or issues that come into HR – this keeps any information from being lost or allowing issues or challenges to be mishandled, mismanaged or not managed at all.

The Flow of HR Case Management Made Easy
Employee


Rayanne Thorn
April 12, 2017

HR in Higher Ed

Facing unique financial pressures, colleges and universities must have HR departments that operate efficiently and at a high level. They must move past basic administrative roles and become a major organizational influence. In order to combat these pressures effectively, it may help to identify some key challenges that cross the path of human resource professionals at institutions of higher learning.

What are the Key Challenges? Budget – HR budgets in higher education have tended to be 50 – 75 % lower than those found in other industries, according to a study by Aon. In addition, state budget shortfalls have made it necessary for all departments to cut back. Rising Healthcare Costs – The same Aon study found that increasing healthcare costs are a top concern for Higher Ed HR. Recruiting – Attracting and Retaining new employees


Rayanne Thorn
March 29, 2017

The Ongoing Conversations

I’ve been having more and more conversations about employee growth and development. This extends beyond the tired and overused phrase Employee Engagement. I think it’s fascinating that so many write, and talk, and present of the importance of retention but little is really done to ensure that their company shines when it comes to these efforts.

Talent Attraction vs. Talent Management

Is there really a difference between talent attraction and talent management? Shouldn’t there be a concerted and continued effort to attract the talent you have already acquired? I am often dumbfounded by the crazy amount of effort that goes into talent attraction, recruitment marketing, employer branding, and hiring when compared to the lack of efforts put into retention, employee development, and succession planning. Is there no real understanding of what it takes to replace a good,


Rayanne Thorn
February 2, 2017

The Employee Portal

Dovetail Software was very excited to launch our updated employee portal last September. As we continue to help organizations with employee communications and interactions, we understand the need to listen to what is important to employees because this assists our clients, the employers.

Empower Employees

Does it make sense to empower the workforce with “self” access to information? We think it does. Making  knowledge readily and easily available, they are able to get answers quickly and easily. I have always felt that an informed and smart workforce is a productive and loyal workforce. The information shared with employees becomes another notch toward employee engagement, which we know leads to less attrition and retention of talent – obviously quality talent because they have chosen to become or stay informed about their own employment and ask questions they need


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