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Centralized Asset Management

Track and run reports on assets, license renewals, and certifications

Centralized Asset Management

Centralized Asset Management links employees with company assets: vehicles, computers, credit cards, mobile phones, and ID badges. This tracking assists in recovering assets and eliminates costly replacement. It also enables HR organizations to track employee license renewals and document proof of licensure, ensuring complete and up-to-date records on certifications.

 

Dovetail’s Asset Management is especially useful in helping HR departments prepare for visits from regulatory inspection groups. Typically a manual and tedious process but critical for any organization requiring proof of employee licensure, Asset Management makes running reports to show correct and up-to-date licenses and track which ones are missing an automated and simple task.

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“In my time as Director of HR at Missouri Baptist Medical Center, ensuring complete records on certifications was always a prime concern, especially around the Joint Commission regulations. It was an extremely time-consuming process and took our focus off of other strategic projects. Dovetail’s tracking feature can help tremendously with this process.” Dwane Lay, Head of HR Process Design | Dovetail Software

More Features

HR Case Management

Advanced Case Management

Improve HR service delivery efficiency, consistency and compliance.

Case management enables HR reps to record every employee interaction in one place. All employee accessed documents, email interactions, notes and phone calls are stored in the system providing a complete audit trail of employee communication with HR. Documenting employee interactions with HR not only creates consistency and regulatory compliance, it provides HR reps with a history of employee communications, which helps streamline the request process.

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knowledge management

Integrated Knowledge Management

Tap the minds of experienced HR experts and reuse existing knowledge.

The knowledge base, comprised of answers to questions and solutions to problems from previous HR activities, leverages the collective experience and interactions of employees and HR staff. Empower first-responders to furnish accurate and consistent answers and increase the efficiency of your HR department by never having to solve the same problem twice.

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Employee Portal

Employee Portal

Empower employees to answer their own questions and reduce HR administrative tasks.

The Employee Portal grants employees 24×7 access to HR regardless of work shift or location and enables HR to service a higher number of employee requests. Free HR talent to work on more strategic initiatives by eliminating 30-60% of repeat inquiries.

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HR reporting

Robust Reporting and Analytics

Measure and continuously improve your HR service delivery performance.

HR activities generate an abundance of useful data essential for time-sensitive decision making. Managers and HR staff can get immediate visual access to this critical data through Dovetail Support Suite integrated reports. A flexible report writer allows users to configure their reports and dashboards based on metrics that are important to their HR team. Reports can be run on-demand or scheduled to run at specific times or intervals and can be published in a variety of formats (Word, Excel, PDF, XML, RTF).

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HR workflow

Integrated Workflow Engine

Automate key processes to ensure SLA and policy compliance.

The underlying event-based Integrated Workflow Engine enables process automation as well as detailed monitoring of all HR activity. It gives you the ability to reduce administrative tasks, improve consistency and alert stakeholders when an incomplete task is about to violate SLA or company policy. HR teams can automate and streamline a wide range of HR processes and configure notification mechanisms based on user preference and work hours.

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