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Tag: Gamfication

The Gamification of HR Systems and Services

May 21, 2012 Today's post is a collaboration with Dr. Colleen Sutherland.  It was initially published in the April/May 2012  issue of WSR (Workforce Solutions Review) for IHRIM Publications.    Colleen is the Director of Change Leadership at BJC HealthCare in St. Louis, MO, a 13 hospital nonprofit health care organization focused on delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions.  Focusing the majority of her professional career in health care-related fields, she began her human resources career at Blue Cross Blue Shield of Missouri, transitioning to a process improvement focus culminating in roles of Master Black Belt at GE Capital and Senior Director, Patient Services Corporate Quality at Express Scripts, a pharmacy benefit manager.  Returning to human resources at BJC, Colleen has been focused on the deployment of the organizational change management methodology and supporting executive change leadership consulting…