HR Solutions | Dovetail Software

Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite is a SaaS HR Help Desk solution that manages, tracks, and

reports on employee interactions with HR. Here’s what it can do:


HR Case Management

Manage and document employee interactions with HR providing a complete audit trail of employee communication, accessible from any location.

Knowledge Management

Reuse existing knowledge and increase the efficiency of your HR department by never having to solve the same problem twice.

Employee Portal

Grant employees access to HR through a self-service portal to reduce inquiries.

Reporting & Analytics

Track and report on key metrics enabling you to measure and continuously improve HR service delivery performance.


After evaluating more than half a dozen case management systems, we quickly realized that Dovetail was by far a leader in Human Resource Management Software.


Lisa Lancaster, Manager Compensation and HR Analytics | Advance America

An HR Case Management system is the only way to bring accountability, and self-sufficiency to your staff.

Tony Murray, HR Director | Diamond B

Dovetail sets itself apart from other vendors by truly focusing their attention on customer needs.  Their service-minded implementation approach allowed us to achieve a successful deployment in a very short period of time.

Chinda Sivong, Sr Manager, HR Operations (HRIS & Payroll) | NEC Corporation of America

Since implementing Dovetail, first-responders are able to handle employee requests more effectively without having to escalate them. We’re seeing more collaboration and our processes are a lot more seamless. We can track cases from the time they’re created to the time they’re resolved.

Kevin Mendonsa, Director of Global HR Technology and Systems | Motorola

All of my (work) dreams have come true! I had to respond to a Depart of Ed request for information on an employee today and I was able to print the case to PDF and had the finished file out in minutes. Yay!

David Lindberg, Director of Human Resources | St. Francis ISD 15


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