HR Service Delivery Practices Survey Results: Deploying Technology & Measuring Productivity
Thursday, April 3, 2014 – 12:30 PM – 1:30 PM CDT
Join us for a webinar sharing findings from the HR Shared Services Institute’s 2014 annual HR Delivery Practices Survey. The survey’s author and president of the HR Shared Services Institute Jim Scully will present findings specifically related to the use of HR technology.
The webinar will cover the tools and tactics your peers are using to benchmark performance, foster continuous improvement and track productivity gains. You will learn:
• What goals HR leaders set for productivity and how they’re measuring them
• The most commonly tracked metrics for HR Shared Services Centers
• How data is collected, reported on and presented to executive leadership
• Where HR SSCs are currently allocating budget and resources and their plans for the future
As a webinar participant, you will receive a copy of the findings presented to use as a basis for strengthening and validating your own HR SSC’s strategy and spend.
Don’t miss this opportunity to learn from your peers and benchmark your HR Service Delivery performance.
