February 24, 2014
The future of HR Shared Service is, almost certainly, already here. We are barreling along a course of turning our clothes into our mobile workspace, built upon the foundation of Google Glass, smart phones and tablets. While I, for one, welcome our robot overlords, it's worth thinking about what an HR Help Desk team will look like in a few years, assuming we can extrapolate what has come before. So here are three examples of what the future might have in store for us all. Google Glass We'll start with the easy one. Visual recognition of employees, including their history, any open issues (assuming you have it tied into your sweet HR case management system, of course), and how best to proceed. Sound familiar? Maybe you recognize this visual? That's right. Terminator vision. You'll know upon meeting someone…
Wearable Tech and HR Help Desk
February 24, 2014
The future of HR Shared Service is, almost certainly, already here. We are barreling along a course of turning our clothes into our mobile workspace, built upon the foundation of Google Glass, smart phones and tablets. While I, for one, welcome our robot overlords, it's worth thinking about what an HR Help Desk team will look like in a few years, assuming we can extrapolate what has come before. So here are three examples of what the future might have in store for us all. Google Glass We'll start with the easy one. Visual recognition of employees, including their history, any open issues (assuming you have it tied into your sweet HR case management system, of course), and how best to proceed. Sound familiar? Maybe you recognize this visual? That's right. Terminator vision. You'll know upon meeting someone…