January 28, 2016
Knowledge Management I wrote a piece on Getting Started with Knowledge Management that has been used by several of our clients at the beginning of their process. If you're still trying to figure out what you should be doing to move off of the starting line, it could be very helpful. And if you are serious about using an HR Case Management platform, then you should be very interested in the topic. Otherwise, you are missing out on what might be the most powerful part of the system. If you've done the foundation work, though, you might be looking around for the next step. So let's talk about that, because the care and feeding of your knowledge base is a critical element of long term success. Unlike most software companies, we use our own product every day. When one of…
The Power of Useful Knowledge – Knowledge Base Management
January 28, 2016
Knowledge Management I wrote a piece on Getting Started with Knowledge Management that has been used by several of our clients at the beginning of their process. If you're still trying to figure out what you should be doing to move off of the starting line, it could be very helpful. And if you are serious about using an HR Case Management platform, then you should be very interested in the topic. Otherwise, you are missing out on what might be the most powerful part of the system. If you've done the foundation work, though, you might be looking around for the next step. So let's talk about that, because the care and feeding of your knowledge base is a critical element of long term success. Unlike most software companies, we use our own product every day. When one of…