November 20, 2015
Most Important Asset? It’s a well-known corporate saying that “Employees are our Most Important Asset”. How many of you believe that about your corporate environment? I have previously written about the importance of a vendor’s employees happiness to the success of a company’s relationship with its vendor, but this post, while also about employees, addresses the communication within a company, which ultimately does impact employee happiness, which in turn will affect the job they do on behalf of your organization. The Effectiveness of Communication Recently, Davis & Company commissioned the survey of 1,000 employees from large corporations (minimum of 5,000 employees) in the United States to understand the effectiveness of communication on performance management, benefits, and compensation. One of the key findings was that Employees aren’t getting answers to their questions. “When employees have questions, they turn to the company…
How’s Your Communication with Your Employees?
November 20, 2015
Most Important Asset? It’s a well-known corporate saying that “Employees are our Most Important Asset”. How many of you believe that about your corporate environment? I have previously written about the importance of a vendor’s employees happiness to the success of a company’s relationship with its vendor, but this post, while also about employees, addresses the communication within a company, which ultimately does impact employee happiness, which in turn will affect the job they do on behalf of your organization. The Effectiveness of Communication Recently, Davis & Company commissioned the survey of 1,000 employees from large corporations (minimum of 5,000 employees) in the United States to understand the effectiveness of communication on performance management, benefits, and compensation. One of the key findings was that Employees aren’t getting answers to their questions. “When employees have questions, they turn to the company…
January 28, 2013
I've been lucky enough to work with organizations that have employee self-service to varying degrees. Some push every piece of work back to the crowd, some only make it look like the employee can do anything on their own. Not all self-service systems are created equal, and if they were the implementation plan and functional design would make sure there are winners and losers in each instance. Because this tool is so easy to put into place and, if done right, so valuable to the organization, we thought it a worthwhile endeavor to share some thoughts on the fine art of building a great self service tool. There are ways of ensuring employee self service is well define and well executed, and they start, as most projects do, with an understanding of who the customers really are. So, for whom is employee…