Vendor Evaluation – Know your vendors!
December 10, 2013
A key part of any vendor evaluation during an RFP process is to really get to know your potential vendors. Certain due diligence should be performed against the short listed vendors to ascertain the fit between the vendor and your organisation. Factors such as: Financial, Technical, Functional, and Cultural fit are all important aspects to consider when performing a vendor evaluation against their products and services. All four of those areas are just as important on day one of becoming a customer, as they are throughout the lifetime of the product and service. Just looking at the technical aspect, areas that you should at least cover in due diligence include: Ease and speed of Implementation How to configure to meet your needs, today and into the future How often is the application upgraded, and how easy is the application to…