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Tag: Human Resources

The Power of Useful Knowledge – Knowledge Base Management

knoweldge base
January 28, 2016 Knowledge Management I wrote a piece on Getting Started with Knowledge Management that has been used by several of our clients at the beginning of their process.  If you're still trying to figure out what you should be doing to move off of the starting line, it could be very helpful.  And if you are serious about using an HR Case Management platform, then you should be very interested in the topic.  Otherwise, you are missing out on what might be the most powerful part of the system.  If you've done the foundation work, though, you might be looking around for the next step.  So let's talk about that, because the care and feeding of your knowledge base is a critical element of long term success.  Unlike most software companies, we use our own product every day.  When one of…

What Employees Want

January 14, 2016 Understanding the Impact Employers sometimes forget or misunderstand the impact a new job has on their new employees.  This includes the personal change that a new job brings for said employee, as well as revealed personal skills gaps, or attaining new management responsibilities. The New Job Impact does not have to be negative, it can be very positive. And when it is, the impact on the hiring company, in turn, can also be also positive. Hire to Retain Having this hiring policy requires a change in how we view every new hire,  as well as every single current employee. With a gained understanding that companies want to protect their investments, doesn’t it make sense to protect their talent from those things / distractions that keep employees from fully investing, heart and soul, in their organizations? What Employees Want Appreciation -…

Making Retention Important to the Employee

January 5, 2016 "Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability." - Anne M. Mulcahey, Former CEO of Xerox Employee Engagement Leads to Talent Retention I continue my hope that we are coming out of a time of recession, but every time it looks good - that this is a possibility - something causes that view to change. Companies respond differently to recession.  Many laid off or lost quality talent, others downgraded or demoted employees, reducing their hours or pay. Many others initiated hiring freezes, leaving departments struggling with too few employees. Hiring and retaining the right talent is sometimes considered a luxury many organizations cannot afford - but can an organization really afford to lose…

Bill Kutik, LIVE from #HRTechConf

November 6, 2015 Bill Kutik The incomparable Bill Kutik stopped by the Dovetail Software booth for an incredible interview at the 18th Annual HR Technology Conference & Exposition in Las Vegas Oct 18 - 21. Bill had some wonderful insights to share - click above to listen to Mr. Kutik's interview and learn more about "Firing Line with Bill Kutik" here. intrepidHR To listen to all 30 intrepidHR interviews in our on-demand player, follow this link.   intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Your hosts, direct from Las Vegas! RAYANNE THORN works in hiring, strategy, marketing, and business development with tech start-up companies and has held several high-level positions in…

SHRM Poetry and Building Tradition

No Kid Hungry
June 25, 2015 A Little History Three years ago, I was goaded into playing street hockey in Atlanta in the middle of summer. Two years ago, Jonathan Brewer and I put together one of the greatest kickball games HR has ever seen. Last year, we celebrated The Big Lebowski in a Orlando bowling alley. All of there were great fun, and were done in the spirit of changing the world.  And in the process we’ve raised a significant amount of money for those who need a little help.  And many of you have come along for the ride. Today This year, we are going in a slightly different direction.  At the SHRM Annual Conference next week, we will be hosting a Poetry Slam, and are partnering with Quantum Workplace, Broadbean, Dice and Branded Strategies in our support for No Kid Hungry. Dice is…

A Change Would Do You Good

February 26, 2015 A Change Would Do You Good How many times in the last few years (be honest) have you been involved in an HR project to identify something…a process, a model, a technology, a strategy to improve overall performance? How many times has that project been put on hold due to funding, resources, lack of leadership backing, or something else? And how many times has the broken inefficient process just continued? Does it all stem from a poorly supported or drafted business plan? In truth there are a hundred reasons why a project doesn’t come to fruition. But one stands above them all. A change would do you good, yet your business won’t successfully change or evolve when the PROCESS continues to be broken. What do I mean and what I think is the root of the problem? Resistance, the in…
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