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Tag: Metrics

Thoughts from the ScottMadden HR Shared Services Survey

April 1, 2014 ScottMadden recently released their HR Shared Services Benchmarking Survey, and there is some really interesting data for your review.  You can get the results here or email enquiry@iqpc.com with the subject line “Survey Results – 15HRSSO_LNK_HRSSO” for a copy.  They do a great job of looking at several elements of Shared Services, and the report summarizes them nicely.  There are a few numbers in the report that I found especially interesting that I'd like to point out.  Feel free to go grab a copy before you read further.  I'll wait. OK, is everyone back?  Great. First, on page five, I was struck by how many organizations have a Shared Services function that is less than a year old.  The benefits and the method of setting up a Shared Services function are well documented, and yet there are companies that are…