Understanding Employee Engagement
September 9, 2015
In the Beginning... When I became a Certified Dental Assistant just before my 19th birthday, I never wondered what employee engagement was. I never questioned whether or not I was treated well or paid enough. My boss was a 36-year old guy, a dentist who employed two hygienists, two assistants, and one office manager. As a 19-year old who had just finished an intensive three-semester program, I thought life and work were pretty sweet. And I guess they were. Until, Until my needs were no longer met and a poor working condition appeared. I made the decision to leave after three years. I loved my job, but another employee had made my life miserable. She was fired less than a year after I left. There had been no mechanism in place for me to properly report incidents and I had no…