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Tag: Succession Planning

Understanding Employee Engagement

September 9, 2015 In the Beginning... When I became a Certified Dental Assistant just before my 19th birthday, I never wondered what employee engagement was. I never questioned whether or not I was treated well or paid enough. My boss was a 36-year old guy, a dentist who employed two hygienists, two assistants, and one office manager. As a 19-year old who had just finished an intensive three-semester program, I thought life and work were pretty sweet. And I guess they were. Until, Until my needs were no longer met and a poor working condition appeared. I made the decision to leave after three years. I loved my job, but another employee had made my life miserable. She was fired less than a year after I left. There had been no mechanism in place for me to properly report incidents and I had no…

Shaping the Future of HR Shared Services

April 25, 2014   As we've said over and over, we at Dovetail are fans of HR. I would go so far as to say in our corner of the HR Tech industry, our team has logged more years as practitioners, more hours working and speaking at events, and have invested more personal time in serving the profession than anyone. And we're terribly proud of it. In that time, though, we've observed an interesting phenomenon when it comes to HR Shared Services, especially when it comes to events. Conferences tend to be either HR events or HR Shared Services events, but rarely do they serve both groups. It's fascinating to watch, but troubling when you think about the long term implications. The message being sent, potentially, is that you are either a true practitioners, slogging through the trenches and trying to save the…