December 6, 2016
Dwane Lay, "There's Nobody Busier than the HR Practitioner" Dwane Lay, VP - Customer Experience - Dovetail Software “I think that everything after the sales process, you are building the relationship upfront, but it's the management piece after that doesn't always get the attention it deserves. We hear a lot of people talk about their relationship with vendors never gets better than right before they sign the contract. The whole, You'll do anything to get me as a customer, why won't you do anything to keep me as a customer? We try to make sure we do everything to make our customers happy." - Dwane Lay Check out this great interview and learn what’s on Dwane’s mind: Customer Experience is a Partnership with the Client Having HR Experience Makes a Difference in how you serve an HR Department How being a Lean Six…
