March 13, 2018
CX Talk with Dwane Lay - Customer Experience Expert [14 minute, 18 second podcast] HR Latte launches a new segment: CX Talk In this premiere episode of CX Talk, Dwane and Rayanne talk about what impacts Customer Experience. Tune in to learn about: How to Communicate Changes Getting the most out of the products you use What does Bad Customer Experience look like? Cost of Acquisition vs. Cost of Retention How involved are customers in your product roadmap? Future Thinking Proactive Customer Service New episodes coming soon! Connect with Dwane and Rayanne on LinkedIn!
March 13, 2018
CX Talk with Dwane Lay - Customer Experience Expert [14 minute, 18 second podcast] HR Latte launches a new segment: CX Talk In this premiere episode of CX Talk, Dwane and Rayanne talk about what impacts Customer Experience. Tune in to learn about: How to Communicate Changes Getting the most out of the products you use What does Bad Customer Experience look like? Cost of Acquisition vs. Cost of Retention How involved are customers in your product roadmap? Future Thinking Proactive Customer Service New episodes coming soon! Connect with Dwane and Rayanne on LinkedIn!
