Tag: Dovetail Support Suite for HR

Business Ethics, A Thing of the Past?

October 31, 2013 As a Sales Director for Dovetail Software, I work daily with many different companies looking for HR Help Desk Software. Often these are organization conducting an RFP for their HR Shared Service organization. They are generally comparing vendors in order to find the solution that best meets the needs of their organizations. What I keep seeing are situations where our competitors grossly exaggerate their number of clients and most often the functionality of their product/software. So I wonder, is the term “Business Ethics” an oxymoron? Is it now the norm to lie and thus the sole responsibility of the company to properly vet out the vendors that are being dishonest? Being honest and forthright is something we believe in as an organization and my personal brand is important to me so I steer away from that practice. However, I’m…

Congratulations to Dovetail’s IHRIM Attendee iPad 3 Winner William Bostwick!

May 4, 2012 We are pleased to announce that one William Bostwick with Adventist Health System is not only leaving Chicago with some new knowledge on Dovetail’s HR Case Management Software, he will also be going home with a new iPad 3. Although I’m sure he’s struggles to decide which one is cooler, I hope he can confidently say his visit to the Dovetail Software booth at IHRIM’s 2012 HRMS Strategies Conference was well worth it. We enjoyed chatting with William and all of this year’s conference attendees that came by our booth and look forward to attending again next year. If you didn’t get a chance to stop and see us, I know what you’re thinking: “How am I going to get a short synopsis of who Dovetail is and what they do in a tradeshow-like environment?” Not to worry. We were…

What Do Successful HR Departments & Technology Vendors Have in Common? A Good Onboarding Program

November 14, 2011 I attended a webinar last Thursday presented by HR Marketer and William Tincup, an expert in HR marketing and technology user adoption. The webinar, You Built It, They Bought It, But Do They Use It?, was designed to help HR technology marketers turn buyers into loyal users and advocates of their solutions. Throughout the presentation, Tincup advises marketers to treat customers the way good HR departments treat employees. At one point, he made the very true statement that many HR tech vendors are relentless when it comes to lead generation and gaining customers, but lose that vigor when it comes to getting their customers to actually use their product. I think the same could be said for many HR departments: They are relentless when it comes to recruiting and signing Talent but do not approach ensuring their new hires are…

HR Case Management and the WIIFM

September 29, 2011 With the 14th Annual HR Technology Conference & Exposition just days away, social media sites are buzzing with all the new technology and vendors exhibiting at this year’s show. As noted in my Top 5 Reasons to Visit Dovetail Software blog post, we’re one of those new vendors. We provide a HR Case Management and Help Desk solution that integrates with your existing HRMS to improve HR productivity and employee satisfaction. Since Case Management is a fairly new concept in HR, I wanted to briefly discuss what it is and the WIIFM (what’s in it for me?), which is usually the first question that comes to mind when implementing a new solution. To ensure I don’t go skipping down the marketing-jargon-of-meaningless-fluff trail, I’ve asked our Dovetail Support Suite for HR Product Manager, Russ Resslhuber to answer a few questions: Emily Lewis: What is HR Case Management? …

Top 5 Reasons to Visit Dovetail Software at the HR Tech Conference

September 23, 2011 Deemed “the world’s best conference on HR Technology," the annual HR Technology Conference & Exposition is the largest North American gathering of HR professionals, experts and technology vendors, and Dovetail is excited to be a part of it. With all the great vendors and service providers exhibiting this year, it may be tough to make it to all the booths. However, we’d like to be on your short list, and here’s why a stop at the Dovetail Booth #353 is worthwhile: 1. We’re a NEWBIE. As Naomi Bloom pointed out via Twitter, there are over 220 exhibitors at the HR conference and a ton of fresh faces. This is our first time to exhibit at HR Tech so visiting us will ensure you’re seeing a product you’ve never seen at past HR Tech Conferences. If you’ve never used HR…

Dovetail Appears on HRchitect Happy Hour WebMingle

May 6, 2011 Yesterday Russ Resslhuber (Product Manager) and myself appeared on HRchitect”s Happy Hour WebMingle. It was a great opportunity for Dovetail to talk about who we are and how we can assist organizations in improving their HR Service Delivery with our Dovetail Support Suite for HR. Matt and Tiffany asked some really good questions which gave us the chance to talk about what makes Dovetail difference from a lot of other vendors and also why we are really excited about our product offering for an HR organization and the entire company. If you are interested in hearing the entire broadcast, here is the link. Don’t forget to visit us at the IHRIM Conference May 15-18 in Washington D.C. at booth 230 and register for a chance to win an iPad2. Until Next Time, Stephen