September 1, 2015
The Challenges HR Practitioners Face One of the greatest challenges I faced in my time working as an HR Practitioner was making sure I gave the right information when answering an employee's question. I've never worked with any company that had the same answer for every employee, especially when dealing with things like benefits, compensation, or vacation policy. And the challenges for a global company are even greater, especially when policies are all in English ("Because that's the standard!") but your employees only speak French. Answering a question is easy. Figuring out how to find the right answer in a language specific employees speak and understand can be maddening. What to Do? Enter our filtering feature for knowledge. The Dovetail Employee Engagement Suite allows your system admin to set up and apply filters to your knowledge, making sure to show the right information…
Fun with Filters! Addressing an HR Challenge
September 1, 2015
The Challenges HR Practitioners Face One of the greatest challenges I faced in my time working as an HR Practitioner was making sure I gave the right information when answering an employee's question. I've never worked with any company that had the same answer for every employee, especially when dealing with things like benefits, compensation, or vacation policy. And the challenges for a global company are even greater, especially when policies are all in English ("Because that's the standard!") but your employees only speak French. Answering a question is easy. Figuring out how to find the right answer in a language specific employees speak and understand can be maddening. What to Do? Enter our filtering feature for knowledge. The Dovetail Employee Engagement Suite allows your system admin to set up and apply filters to your knowledge, making sure to show the right information…