September 29, 2011
With the 14th Annual HR Technology Conference & Exposition just days away, social media sites are buzzing with all the new technology and vendors exhibiting at this year’s show. As noted in my Top 5 Reasons to Visit Dovetail Software blog post, we’re one of those new vendors. We provide a HR Case Management and Help Desk solution that integrates with your existing HRMS to improve HR productivity and employee satisfaction. Since Case Management is a fairly new concept in HR, I wanted to briefly discuss what it is and the WIIFM (what’s in it for me?), which is usually the first question that comes to mind when implementing a new solution. To ensure I don’t go skipping down the marketing-jargon-of-meaningless-fluff trail, I’ve asked our Dovetail Support Suite for HR Product Manager, Russ Resslhuber to answer a few questions: Emily Lewis: What is HR Case Management? …
HR Case Management and the WIIFM
September 29, 2011
With the 14th Annual HR Technology Conference & Exposition just days away, social media sites are buzzing with all the new technology and vendors exhibiting at this year’s show. As noted in my Top 5 Reasons to Visit Dovetail Software blog post, we’re one of those new vendors. We provide a HR Case Management and Help Desk solution that integrates with your existing HRMS to improve HR productivity and employee satisfaction. Since Case Management is a fairly new concept in HR, I wanted to briefly discuss what it is and the WIIFM (what’s in it for me?), which is usually the first question that comes to mind when implementing a new solution. To ensure I don’t go skipping down the marketing-jargon-of-meaningless-fluff trail, I’ve asked our Dovetail Support Suite for HR Product Manager, Russ Resslhuber to answer a few questions: Emily Lewis: What is HR Case Management? …