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Healthcare HR Today, Part 1

healthcare hr
May 19, 2016 Dovetail sponsors 3-part series with Healthcare HR Expert Jay Kuhns Series: Healthcare HR Check-Up Key Point Podcast Episode 1 Jay Kuhns, VP of Healthcare Strategy at Kinetix HR addresses Employer Branding for Healthcare HR in Part 1 of quick-hit podcast, key point podcast. “I’m seeing a lot of HR departments wanting to be more contemporary…, and I am seeing this as a newer phenomenon. ” – Jay Kuhns Jay addresses Perceived Risks from Change to Healthcare HR Today and how some senior leaders often feel insecure or threatened by colleagues who have kept up with technology in this Part 2 of quick-hit podcast, key point podcast. “Embarrassingly easy way to start – you can automatically post content,  your own organization’s content – approved and vetted content from your organization’s marketing department is an easy way to re-purpose content to benefit the HR department. You…

Healthcare HR Today

April 18, 2016 Healthcare HR Webinar: Tips, Tricks, & Trends Originally recorded Thursday, May 5, 2016
Healthcare HR Trends have shifted with the rapid change in how we work and communicate having a significant impact on key parts of Healthcare HR. In this recorded webinar, learn the impact of technology and social media on your Healthcare HR practice: understand the trends and learn some quick tips & tricks, plus get some advice from experts with a passion for Healthcare HR. -- The Changes to Internal Communications as a result of new technology and social media. -- Using Social Media to Benefit your Employer Brand and learning how other hospitals and healthcare organizations are changing to benefit their hiring & retention practices. -- Addressing the Risks and Objections that executives, colleagues, or peers may have when it comes to the…

Hiring to Retain: Best Practices When Hiring Millennial Employees

March 18, 2016 Webinar: Hiring Millennials to Retain Wednesday, March 31, 2016, 2:00 PM - 3:00 PM EDT Gone are the days when interns were hired to fill the coffee pot, make copies, and run errands. Companies that build strong and effective internship programs are now hiring interns who are creating valuable impact in all areas of the business. The problem? Most companies don’t know how to take the intern and convert them into a full-time hire who will stay. The disconnect between internship and full-time employment is hard and companies are now looking for ways to increase their conversion rate. In this webinar, learn how to take a stellar intern or employee and retain them for years to come. Takeaways include: -- The Benefits of Creating a Program Designed to Retain interns after their internship is over, thus increasing the overall conversion…

Healthcare HR Check-up

Healthcare HR
March 15, 2016 Why Healthcare HR? Dovetail Software is committed to expanding our reach and information share to HR departments in specific industries that include Healthcare, Higher Education, Hospitality, and Retail. With each of these industries, as well as with our healthcare clients, comes  a level of responsibility to understand the particular challenges to talent management in hospitals and healthcare organizations Dovetail is excited to share what we have learned and provide content that benefits not only our clients but all those who face Healthcare HR head-on.  We look forward to sharing unique blogs, podcasts, white papers, webinars, and case studies specific to Healthcare Human Resources. Your Requests If there is a particular topic in this arena which interests you or could assist your department, we would love to dive into it and deliver solutions or answers that help. Feel free to message…

Learning to Recognize HR Shared Services Waste

HR Shared Services
March 9, 2016 Why is money left on the table for HR Shared Service Initiatives? "The classic excuse is ineffective or inadequate change management, and that’s certainly on the list." - Jim Scully Jim Scully, Founder and President of the HR Shared Services Institute, has been entrenched in HR shared services for more than 20 years, both as a corporate executive with Georgia-Pacific Corporation and consultant. He places causes for waste in three categories: 1. Waste-for-Less models focus on performing current activities cheaper, usually through a combination of labor consolidation and geographical relocation of activities (offshoring, nearshoring, “ruralshoring,” etc.). Little attention is paid to identifying process waste, much less eliminating it. As a result, waste activities continue to be performed albeit by less expensive resources. 2. Less-Waste models are a step in the right direction. To varying levels of success, these models have…

The Truth Behind Performance Data: Measuring HR Shared Services

March 7, 2016 HR Shared Services Webinar Originally recorded: Wednesday, March 23, 2016
Jim Scully, President of HR Shared Services Institute, shared findings from the recent 2016 survey, "Delivery Diagnostic HR Shared Services Value Scorecard" and the truth behind the data he has gathered and what it means for HR Shared Services. As a researcher, Jim has amassed the most comprehensive collection of comparative practice and performance data available. To support his research, Jim founded the HR Shared Services Network on Linkedin, with over 10,000 members from the HR Shared Services community. Don't miss this opportunity to learn from your peers and Benchmark your HR Service Delivery performance.  

What Is HR Case Management?

February 25, 2016 Do you know what HR Case Management is? In the customer service sense, case management speaks to tracking interactions with customers, making sure their purchasing and product acquisition experience is the best. If we were to address case management in a healthcare environment, we would see the tracking of the life cycle of a patient, through their interactions with a healthcare provider or healthcare facility/system. HR Case Management can be viewed similarly, in that reporting and tracking employee interactions with HR allows for a greater understanding of the employee experience with the employer, and vice versa. Data collected using HR Case Management creates opportunity to efficiently handle questions, requests, and problems without losing any information, or letting issues or challenges to be mishandled, mismanaged or not managed at all. Recap The use of an HR Case Management system ensures that…

What Employees Want

January 14, 2016 Understanding the Impact Employers sometimes forget or misunderstand the impact a new job has on their new employees.  This includes the personal change that a new job brings for said employee, as well as revealed personal skills gaps, or attaining new management responsibilities. The New Job Impact does not have to be negative, it can be very positive. And when it is, the impact on the hiring company, in turn, can also be also positive. Hire to Retain Having this hiring policy requires a change in how we view every new hire,  as well as every single current employee. With a gained understanding that companies want to protect their investments, doesn’t it make sense to protect their talent from those things / distractions that keep employees from fully investing, heart and soul, in their organizations? What Employees Want Appreciation -…

Mark Stelzner on HR Tech Implementation – LIVE from #HRTech

January 11, 2016 Mark Stelzner of IAHR on HR Tech Implementation Mark Stelzner popped by our booth, taking time out of his busy schedule to share some insights and advice regarding the implementation of HR Tech - "It's never over!" Mark presented, "How Do You Build an Entire HR Technology Roadmap" at the conference and took a few minutes out of his very busy schedule to teach us a bit about the changes that are happening and need to happen in HR Tech - we need to see a return to great customer service as more and more HR suite solutions move to the cloud, as "This is about people." “With the ferocity of change, good client vendors are releasing new functionality at a pace and cadence that is unprecedented.” – Mark Stelzner Click above to listen to this important conversation with Merk…

Making Retention Important to the Employee

January 5, 2016 "Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability." - Anne M. Mulcahey, Former CEO of Xerox Employee Engagement Leads to Talent Retention I continue my hope that we are coming out of a time of recession, but every time it looks good - that this is a possibility - something causes that view to change. Companies respond differently to recession.  Many laid off or lost quality talent, others downgraded or demoted employees, reducing their hours or pay. Many others initiated hiring freezes, leaving departments struggling with too few employees. Hiring and retaining the right talent is sometimes considered a luxury many organizations cannot afford - but can an organization really afford to lose…