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Tag: Service Delivery Automation

CedarCrestone Survey Reveals the Cost Saving Benefits of Implementing an HR Help Desk Solution for HR Organizations

November 7, 2012 The CedarCrestone 2012 - 2013 HR Systems Survey Whitepaper 15th Annual Edition is out! The survey provides a worldwide benchmark of Human Resources (HR) technologies adoption and the value achieved from their use.   The CedarCrestone 2012 - 2013 Survey Whitepaper covers adoption and trends for applications, deployment options, vendor outlook, expenditures, and value achieved for the following categories of applications. Throughout the report, CedarCrestone suggests implications and recommendations for both practitioners and vendors in the following categories:   • Administrative • Service delivery • Workforce management • Talent management • Social- and mobile-enabled applications • Business intelligence/analytics • Three emerging technologies: work management, big data, and social-enabled knowledge management   The whitepaper in its entirety is worth a read for any practitioner, vendor or consultant dealing with HR technology, but as a HR service delivery solution provider, I’d like to highlight a few…