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Dovetail Blog

#HRfit – How “fit” is your HR department?

#HRfit
August 17, 2016 Wellness Each season, I like to create content to support our marketing efforts for the year and upcoming conferences. After 30 live broadcast interviews at HR Tech last year, we discovered that everyone was interested in and talking about "wellness" - I started thinking about this and all that entails for a company and its talent... Employee Health: Physical / Mental Wellness Job Satisfaction Job Stress Employee Engagement A Strong HR Department Employment Branding Employee Referrals Supportive Management Quality Leadership And so much more. We live and work in a time where our resources are stretched thin - job seekers and employees are more aware now than ever of the importance of balance. Wellness - whole wellness - can be directly correlated to our work and how we are treated by our employer, organizationally and individually. And this does not…

What Is Integrity – Really?

integrity
August 15, 2016 Honesty and Trust Are Integral to Integrity People who demonstrate integrity draw others to them because they are trustworthy and dependable. They are principled and can be counted on to behave in honorable ways even when no one is watching… So, my last blog was about a sales person and integrity in sales, honesty and pushing the boundaries of honesty in dealing with customers. So what drives a sales person to act this way or gives them the authority to behave this way? Leadership I think it stems from leadership. I have been in sales for over 20 years; I once said I would never sell software again. Back in the early 90s, I worked for a software company that sold a product into the IBM world. They had unethical work practices and as a young man, I adopted those…

“Smoke and Mirrors” – When Sales Professionals Lie

when sales professionals lie
July 26, 2016 Beg forgiveness or ask permission??? So, this comes up a lot in life and in business. With my wife, I tend to do both really, very selectively picking my battles. In my profession, I will also do both. Pushing the envelope - so to speak. How many of us do this? Recently I came across a professional, who in my opinion, pushed a little too far, at the cost of ethics. My question is then, when we knowingly push the boundaries, knowing that what we have said is not true, knowing that we will just come up with a wordy apologetic email, call, or post... does this, in your mind, seem to be lying or do you believe you are simply pushing boundaries? Personally -- Personally, I think it’s a lie. If I knowingly tell, post, or put in writing…

The Community Garden of SaaS

SaaS
July 14, 2016 The Perfect Analogy From time to time, we come up with analogies on the fly that make so much sense, we have to share them. This is a great example. Not long ago, I was trying to explain how SaaS works in relation to developing software and product management.  While we've talked about our process in the past, it has been on the "how," not the "why." To explain that part, we found a perfect analogy in the Community Garden. The Plot Let's start with the land. To get our garden going, we need a place to put it.  So we imagine a city block that has been razed and plowed. This is our garden, and we have opened up access to our clients, who wish to grow their own beets. We let the spinach people in too, of course.…

2016 Sierra-Cedar HR Systems Survey

SIerra-Cedar HR Systems Survey
June 30, 2016 Dovetail Software is Proud to be Part of this Tradition We invite you to discuss the "fitness" of your HR system and processes (anonymously, of course) by participating in the Sierra-Cedar 2016–2017 HR Systems Survey, 19th Annual Edition, now available at www.Sierra-Cedar.com/hrssv60, until July 8, 2016. All responses are confidential and only used in aggregate results. Sierra-Cedar has incorporated survey feedback to include new questions which explore how organizations are transforming their HR technology environments, choosing services to support those transformations, and preparing for the Future of Work. The Sierra Cedar HR System Survey continues to investigate: Strategy, process, and structure Adoption of all HR Technology applications Deployment roadmaps, resourcing, and budgeting Implementation, maintenance, and integration Emerging and innovative technology Outcome-driven HR As a Thank You Participants will receive the following: A personalized data snapshot filtered by size, industry, or region…

The Carnival of HR Returns!

Carnival HR
June 15, 2016 It's Back! Carnival of HR: I feel like we just finished sweeping up the popcorn and peanut shells from last time, and yet here we are! I'm always excited to get to host the carnival.  It's a great chance for us to stay connected to the HR community that means so much to us, and to share our platform with great authors in our space.  Thanks to all of you for visiting and reading.  Please take a few minutes to check out the links. Theme: Conferences Our theme, loosely applied as always, is around conferences.  We do a lot of them, and we were very much looking forward to SHRM16 this month.  We've realized, though, that the show starts on Father's Day this year.  That's happened in the past, and it usually kills off any chance of attending for me. …

Hidden Costs:

hidden costs
June 9, 2016 The Unexpected How many of you have had work done on your house, car , personal health and come to find out there are always hidden costs?!! I prefer to work with companies that are very upfront about costs and about capabilities. So, the further Adventures of Matt may surprise some of you, but those who know me, know that I am always up to something and most recently, I (meaning we my wife and I) decided we (meaning the wife) wanted a new kitchen. Now, I love cooking though I cannot claim any great skills; I still like to cook, so a new kitchen sounds great. We begin our research on kitchens. WOW! And I mean WOW - those kitchens can cost a lot. Fortunately for me, I have many friends in industry and I have great company I…

We Put the Customer in Customer Service

customer service
June 2, 2016 Where is the Customer in Customer Service? So, recently a landscaper stopped by the house and offered to do some work. They basically would put down new soil, seed, and fertilizer. The cost? $1000, now you might say, “Hey Matt, you overpaid!” There were, however, some extenuating circumstances.   I will review a few, so you can get an idea. The wife wanted grass even though we are in a drought and I stopped watering the back yard a few years ago. The wife wanted grass. And lastly…, I knew my wife really wanted grass. So, when these guys stopped by and offered to give me a yard, I took them up on it. The Actual Work Here we are: they laid soil, seed, and fertilizer. They actually gave me a one-year guarantee, so I was pleased that I didn’t have…

Dovetail Software – Some Assembly Required

assembly required
June 1, 2016 Some Assembly Required When you swing by Target to pick up a Lego Millennium Falcon, you probably don’t expect to open that box at home and find a fully-built Falcon waiting for you. Instead, you expect to see organized bags of pieces and instructions on putting your new space ride together. Frankly, if you did get one already put together, you’d probably want to take it apart and start over. And maybe you want your Falcon to be a little different. Maybe you want the new square radar dish instead of the classic round version. Maybe you want to add more thrusters, or more guns, or finally get the hyperdrive upgraded in your version. That’s the best thing about Lego. You can do whatever you want. And you can always take it apart and do something different later. A good…

Healthcare HR Today, part 3

Healthcare HR
May 23, 2016 Part 3 of series with HR Expert Jay Kuhns Series: Healthcare HR Check-Up Key Point Podcast Episode 3 Jay Kuhns, VP of Healthcare Strategy at Kinetix HR addresses Today's Technology for Healthcare HR in Part 3 of quick-hit podcast, key point podcast. The New Tools “I’ve been pushing myself to learn lately. The new tools that are redefining how executives transform their brands, their teams, and their organizations are exploding all around us. I know that if I do not stay current I will fail. We no longer have the cop-out options of having too many projects, too many meetings, or not enough time to keep up. When have effective leaders ever had ‘enough time?’ For God’s sake, stop saying that.” – Jay Kuhns from No Community – No Future Jay addresses Technology Today in Healthcare HR and its impact. Jay and Rayanne talk…