The Gift of Independence for Your Employees
Do you ever read HR blogs?
Most of HR blogs will tell you that HR doesn’t really know what they are doing, and are, generally, untrusted by employees and leaders everywhere.
Do you ever read message boards or groups that ask employment questions? Most of them will also tell you that HR doesn’t really know what they are doing, and are generally untrusted by employees and leaders everywhere.
Do you ever read about companies that don’t have HR? Didn’t think so.
So how do we bridge this divide?
How do we service employees’ needs, give them the answers they are looking for, but not expose them to the HR team they are trying to avoid? How do we make them feel that they are not only valued, but are being considered as we develop our company infrastructure? The answer, we think, is an employee portal. Specifically, a portal that is easy for HR to own, build, and maintain.
The Value of an Employee Portal
When we launched our portal, it was designed around that goal. There’s no coding involved, there’s no new tools needed, and changes to the portal require only a few clicks. Easy to build, easy to use, easy to maintain. Oh, and did I mention it’s integrated into our case management and knowledge management tools? Of course it is. Perfectly balanced, as all things should be.
It is, we think, the perfect gift of independence. Employees are granted the ability to seek out information, ask questions, check status, and resolve issues independently from their HR overlords. HR can work on major issues and real challenges, knowing that employees are handling the basics on their own, without an email or phone call. And managers are able to extract themselves from being an intermediary in those conversations, which is the epitome of independence (as anyone who has done that job will attest).
Today, we celebrate that independence, no matter which part of the equation you are in. If you have questions on how to get your own independence moving, drop the support team a note. And if you don’t have the ability to build a portal on your own, well, we can help with that too!