August 23, 2015
Celebrate! We’re celebrating today, because we are officially a Workday Certified Solution Partner – yes we graduated from the hottest HCM integration university this summer! Commitment Pays Off Two years ago, Dovetail made a commitment with Workday to design, build, and deliver a real time bi-directional integration to help serve the Dovetail and Workday ecosystem, cohesively. It’s a true win-win outcome for both vendor and customers - as anyone with software implementation experience will tell you - getting two technologies integrated together on a project is never easy. One very big pain with custom integrations is accountability – when things go wrong, who is accountable? Is it your internal IT, or perhaps vendor one or vendor two – maybe it’s all three? Which one will own the problem and drive through to resolution, and not just point fingers? Continued Commitment With a…
Dovetail Launches Certified Workday Integration to Assist HR in Tracking Daily Activities
August 23, 2015
Celebrate! We’re celebrating today, because we are officially a Workday Certified Solution Partner – yes we graduated from the hottest HCM integration university this summer! Commitment Pays Off Two years ago, Dovetail made a commitment with Workday to design, build, and deliver a real time bi-directional integration to help serve the Dovetail and Workday ecosystem, cohesively. It’s a true win-win outcome for both vendor and customers - as anyone with software implementation experience will tell you - getting two technologies integrated together on a project is never easy. One very big pain with custom integrations is accountability – when things go wrong, who is accountable? Is it your internal IT, or perhaps vendor one or vendor two – maybe it’s all three? Which one will own the problem and drive through to resolution, and not just point fingers? Continued Commitment With a…
August 11, 2015
Employee Engagement Suite The Dovetail Employee Engagement Suite (EES) was designed around a few simple ideas. Our clients are smart. Our clients deserve to be able to build and modify their own configuration in ways that suit them. Our clients sometimes have better ideas than we do. To that end, we purposefully built a system that is all about configuration choices. This leads to my answering a lot of questions with, "It depends." Does the system notify you when you get a new case? It depends. Do I have to log in to see my alerts? It depends. Can I have a hug? It depends. (OK, that one usually is a yes. But you get the point.) Why is "It depends" the answer? Because the question of "does it" depends on "have you told it to?" Have…
February 5, 2015
It’s no mystery, nor is it revolutionary when it comes to the concept of an organization empowering its workforce to answer their own questions in order to offload HR service delivery staff. Transactional portals have been allowing for the update of personal information, checking and enrolling in benefits, and searching FAQ’s for years. We’ve even seen significant employee onboarding being moved to the web and intranets, as well as a real push to true organizational cultural immersion and employee engagement via personalized portals. However, slightly newer to the game has been the offering of Case Management functionality to portals. Even more cutting edge and something unique to Dovetail’s Employee Engagement Suite is the power of embedding Employee Self Service Case Management and Knowledge Base functionality to an organization’s new or existing employee intranet or portal. Similar, but also unique…