September 8, 2015
"Look For Vendors..." Not too long ago, I read Starr Conspiracy’ blog post titled “The ADP and Zenefits Kerfuffle, part 2: 5 Lessons for HR Technology Customers and Vendors” from HR Tech analyst and go-to market expert George LaRocque. A great point was shared which continues to stick with me today: “Look for vendors that support their integrations like a product – not a service.” Sound Advice This is sound advice to the HR Technology buyer. Not only because buyers don't want what happened to Zenefits customers to happen to them, but also to consider these 5 reasons partner-built integrations are a sound investment Technology Stack - A supported partner integration has been built with both parties being involved. This means their technology stack has been understood by both sides, and the integration is working within the boundaries of their…
5 Reasons for Partner-Built Integrations
September 8, 2015
"Look For Vendors..." Not too long ago, I read Starr Conspiracy’ blog post titled “The ADP and Zenefits Kerfuffle, part 2: 5 Lessons for HR Technology Customers and Vendors” from HR Tech analyst and go-to market expert George LaRocque. A great point was shared which continues to stick with me today: “Look for vendors that support their integrations like a product – not a service.” Sound Advice This is sound advice to the HR Technology buyer. Not only because buyers don't want what happened to Zenefits customers to happen to them, but also to consider these 5 reasons partner-built integrations are a sound investment Technology Stack - A supported partner integration has been built with both parties being involved. This means their technology stack has been understood by both sides, and the integration is working within the boundaries of their…
August 11, 2015
Employee Engagement Suite The Dovetail Employee Engagement Suite (EES) was designed around a few simple ideas. Our clients are smart. Our clients deserve to be able to build and modify their own configuration in ways that suit them. Our clients sometimes have better ideas than we do. To that end, we purposefully built a system that is all about configuration choices. This leads to my answering a lot of questions with, "It depends." Does the system notify you when you get a new case? It depends. Do I have to log in to see my alerts? It depends. Can I have a hug? It depends. (OK, that one usually is a yes. But you get the point.) Why is "It depends" the answer? Because the question of "does it" depends on "have you told it to?" Have…
June 23, 2015
No Kid Hungry Would you be surprised to know that there are hungry children in America? Especially right now – the summer months are very hard for children who no longer receive supplemental meals from their schools. Dovetail Software is responding to this knowledge by, once again, raising awareness and hosting an event at the SHRM 15 National Conference June 28 – July 1 in Las Vegas. Joining us in this effort are our fellow event sponsors Quantum Workplace, Broadbean Technology, and Branded Strategies. Our #SHRMpoetry campaign launched last week and is gaining attention as more and more in the HR industry become aware of childhood hunger in America; 1 in 5 children do not receive the nutrition they need on a daily basis. We want to help. Please join us in our fight to end childhood hunger in America…
August 5, 2014
Last week, I had the pleasure of attending the HRSSI Conference in Atlanta. The conference is a Human Resources (HR) Shared Services event for HR Executives and Jim Scully has done a nice job of marketing to that particular audience with content rich in information without the SALES pitch of other HR Shared Services shows. It is appropriately named the HRSSI Shared Service Institute Executive Retreat. I came away from the HRSSI retreat with a few new friends and some valuable insight on current trends, challenges and what technology solutions are prevalent in HR Shared Services today. Many of the scheduled presenters had solid metrics that they were willing to share and discuss. I left with a burning question though…why are so many of Fortune Top 500 Companies forced to use their IT Departments CRM solution/technology to manage the complex HR…
December 10, 2013
I try to make as many visits to prospects, both to show Dovetail’s commitment, and also to get a sense as to what is going on in the market segments we compete in. During these presentations we talk about who Dovetail is and then go into a detailed demo of our product. Most of the questions the prospects ask relate to our product – what does our product do, how does the implementation work, and how good is the security of our product. All good questions, but they may not tell you everything you should know about the vendors competing for your business. Here are a number of other questions customers should ask and why they are important: 1) Tell us how you deal with the problems that will develop during implementation, and give me an example? We…