February 5, 2015
It’s no mystery, nor is it revolutionary when it comes to the concept of an organization empowering its workforce to answer their own questions in order to offload HR service delivery staff. Transactional portals have been allowing for the update of personal information, checking and enrolling in benefits, and searching FAQ’s for years. We’ve even seen significant employee onboarding being moved to the web and intranets, as well as a real push to true organizational cultural immersion and employee engagement via personalized portals. However, slightly newer to the game has been the offering of Case Management functionality to portals. Even more cutting edge and something unique to Dovetail’s Employee Engagement Suite is the power of embedding Employee Self Service Case Management and Knowledge Base functionality to an organization’s new or existing employee intranet or portal. Similar, but also unique…
Real ROI in embedded Case and Knowledge Management Portal APIs
February 5, 2015
It’s no mystery, nor is it revolutionary when it comes to the concept of an organization empowering its workforce to answer their own questions in order to offload HR service delivery staff. Transactional portals have been allowing for the update of personal information, checking and enrolling in benefits, and searching FAQ’s for years. We’ve even seen significant employee onboarding being moved to the web and intranets, as well as a real push to true organizational cultural immersion and employee engagement via personalized portals. However, slightly newer to the game has been the offering of Case Management functionality to portals. Even more cutting edge and something unique to Dovetail’s Employee Engagement Suite is the power of embedding Employee Self Service Case Management and Knowledge Base functionality to an organization’s new or existing employee intranet or portal. Similar, but also unique…
February 26, 2014
For the second year in a row, Dovetail is proud to be sponsoring the Leading Edge HR Network’s (LEHRN) annual HR Tech Expo and Conference. The region’s largest showcase of knowledge and products for HR and Human Capital Management is next Thursday, March 6, 2014 in Minneapolis, MN. This year’s conference focuses on the future of work and the workplace. The conference packs 3 “EduTrack” sessions, an opening and closing keynote and time to explore the HR Tech expo, which features over 45 vendors showing off the latest and greatest of HR technology, into one action-packed day. If you’re looking for a short list of HR Case Management vendors, all the big players will be at this expo. We’ll be showing off Dovetail Employee Engagement Suite 10 ( Dovetail EES), which combines HR Case Management, Knowledge Management and an Employee…