May 1, 2018
What are you measuring? HR Data and Metrics that include employee engagement, job performance, and attrition are often discussed at industry conferences and in published and promoted content, but what about these: Number of complaints / issues filed by employees Types of complaints / issues filed by employees Which departments or supervisors and managers have the most complaints / issues Resources, time and dollars, spent on these complaints / issues Time to resolution of complaints / issues Most common employee questions / requests / complaints / issues Are you tracking what you need to be tracking? Maybe your organization lacks bandwidth or the right technology to assist with tracking this date or perhaps, there is no centralized storage of your employee data, making it difficult to access and review consistently. Maybe you don't know all you should be reporting on.…
What HR Metrics are YOU Tracking?
May 1, 2018
What are you measuring? HR Data and Metrics that include employee engagement, job performance, and attrition are often discussed at industry conferences and in published and promoted content, but what about these: Number of complaints / issues filed by employees Types of complaints / issues filed by employees Which departments or supervisors and managers have the most complaints / issues Resources, time and dollars, spent on these complaints / issues Time to resolution of complaints / issues Most common employee questions / requests / complaints / issues Are you tracking what you need to be tracking? Maybe your organization lacks bandwidth or the right technology to assist with tracking this date or perhaps, there is no centralized storage of your employee data, making it difficult to access and review consistently. Maybe you don't know all you should be reporting on.…
May 9, 2012
If you are a Dovetail email subscriber, you probably got an email invitation today for this month’s webinar: Monitoring & Improving the Workplace with Preventive Employee Relations. I hope you’re able to attend because on May 22nd at 1:30 ET, we will host 3 passionate and influential HR experts and get their take on what it means to practice preventive employee relations successfully. When you hear the word “preventive” in a HR setting, odds are healthcare comes to mind, but as we discuss in our latest knowledge article 4 Key Components of Preventive Employee Relations, employee wellness is about more than just employees’ physical health. Preventive Employee Relations relies on the detection of trends, patterns and inconsistencies related to ER such as discrimination, harassment and bullying in the workplace. This enables companies to take immediate action, as well as prepare long-term…