What you’ll Learn about HR Technology Implementations at LEHRN

The Leading Edge HR Network (LEHRN) is hosting Minnesota’s annual HR Tech Expo and Conference, the region’s largest showcase of knowledge and products for HR and Human Capital Management, on Thursday, March 7, 2013 in Minneapolis, MN. Dovetail is excited to sponsor this year’s show for the first time.  This is one of the few regional shows that focuses specifically on implementing and optimizing HR technology.


The LEHRN HR Tech Expo offers morning and afternoon “EduTrack”  presentations, which offer case studies and strategies to understand and optimize HR software and services (and earn 4 CEU’s). And this year, Dovetail’s resident business process and HR technology implementation expert Dwane Lay and Dovetail customer David Lindberg, Director of Human Resources at St. Francis Independent School District 15, will be co-presenting The Black Hole of Adoption: Why HR Tech Implementations Fail at 2:15pm on Thursday.


In this 45-minute session, Dwane and David will draw from their own experiences to provide you with tips and insight on how to encourage user adoption and manage the process change that comes with implementing a new system. Discussion topics will be:


  • How to manage technology and business process transitions for the HR team and employees
  • The most common reasons technology implementations fail
  • Simple steps technology owners can take to support early adoption and long term usage
  • Real-world examples of successful technology implementations and failed ones and the differences between them


Like any other tool or process, the value of your new system will be measured by the users, and that means everything must be done with an eye toward adoption.  A great system that is poorly adopted does little to improve your business. This session is designed to help you get the most out of the HR technology you purchase.


Both speakers will be hanging out at the Dovetail booth on Thursday and would love to meet you. And if you’re interested in learning about how Dovetail’s HR Case Management and Help Desk solution can impact your service delivery, join our “ShopperTrack” session at 9:45am for a 15 minute demo and Q&A with Dwane.



About the Speakers:


Dwane Lay, Head of HR Process Design, Dovetail Software:


Dwane_Lay_BWAs Head of HR Process Design at Dovetail Software, Dwane is responsible for analyzing, defining, documenting and communicating HR processes and best practices to Dovetail’s HR product development team, the HR community, and Dovetail customers. His background includes experience working with HRIS management and implementation, including optimizing the HR function to fully leverage new systems.


He is recognized as an authority on the application of Lean tools in Human Resources, and has a wealth of experience in applying business technology to improve HR processes. Dwane is an author, seasoned speaker and a well-known presence on the HR social media landscape.



David Lindberg, Director of Human Resources, St. Francis Independent School District 15



David Lindberg is the Director of Human Resources for St. Francis Independent School District 15.ISD 15 is located in the Minneapolis/St. Paul area in Minnesota. David has Master’s in organizational management, SPHR certification from HCRI, and the IPMA-CP designation from the International Public Management Association for Human Resources. David is an active author in change management research and is entering the dissertation phase of an EdD program.

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