May 6, 2014
Dovetail Software is a sponsor of the 15th HR Shared Services and Outsourcing Summit in Chicago, May 19-21st. The show itself provides an opportunity for HR professionals to network with vendors and other HR Shared Services leaders as well a gain insight from industry leaders on a vast array of topics facing today's HR shared service organizations. The conference is being held in downtown Chicago at the Marriott. My colleague and friend Dwane Lay will be leading a pre-conference workshop Monday afternoon at 3:30 on data security in a session titled “Data Data Everywhere”. For those of you that haven’t met Dwane, this is your chance and you’re in for a treat. Dwane heads up our HR Process Design at Dovetail, he's a Six-Sigma Black Belt and a LEAN HR guy. In other words, he knows his stuff and…
HR Shared Services Summit
May 6, 2014
Dovetail Software is a sponsor of the 15th HR Shared Services and Outsourcing Summit in Chicago, May 19-21st. The show itself provides an opportunity for HR professionals to network with vendors and other HR Shared Services leaders as well a gain insight from industry leaders on a vast array of topics facing today's HR shared service organizations. The conference is being held in downtown Chicago at the Marriott. My colleague and friend Dwane Lay will be leading a pre-conference workshop Monday afternoon at 3:30 on data security in a session titled “Data Data Everywhere”. For those of you that haven’t met Dwane, this is your chance and you’re in for a treat. Dwane heads up our HR Process Design at Dovetail, he's a Six-Sigma Black Belt and a LEAN HR guy. In other words, he knows his stuff and…
February 26, 2014
For the second year in a row, Dovetail is proud to be sponsoring the Leading Edge HR Network’s (LEHRN) annual HR Tech Expo and Conference. The region’s largest showcase of knowledge and products for HR and Human Capital Management is next Thursday, March 6, 2014 in Minneapolis, MN. This year’s conference focuses on the future of work and the workplace. The conference packs 3 “EduTrack” sessions, an opening and closing keynote and time to explore the HR Tech expo, which features over 45 vendors showing off the latest and greatest of HR technology, into one action-packed day. If you’re looking for a short list of HR Case Management vendors, all the big players will be at this expo. We’ll be showing off Dovetail Employee Engagement Suite 10 ( Dovetail EES), which combines HR Case Management, Knowledge Management and an Employee…
January 31, 2014
Something sinister hiding under your SaaS hood? Who cares what engine is in the hire car, who cares if the oil needs changing, who really cares if the radio is a bit faulty, who even cares the breaks need servicing, or the tyres have a bald patch - erm, yes those bits we really do care about. Thankfully there are laws, and standards in place to avoid this. Sadly, the same cannot be said about the SaaS (Software as a Service) technology industry. Dovetail Software partners with Amazon Web Services to host the Dovetail Employee Engagement Suite (Dovetail EES). We took a strategic decision to host with Amazon, who have been recognised several times as the clear leader by Gartner in Cloud Infrastructure as a Service (IaaS) category, as we knew as a company we were experiencing accelerated…
January 14, 2014
Centralize With HR Case Management As we continue to truck along here at Dovetail by visiting with more and more new clients, patterns have definitely emerged. Among these patterns is the consistency with which we see various moderations of HR centralization/decentralization. In this post, we'll concentrate on three common variations of decentralization and how a case management tool can actually accomplish a high degree of centralization, even if the organizational structure doesn’t best lend itself to doing so. Typically, the three most often seen variations of decentralization go like this: 1.) Lightly Decentralized: HR leaders and practitioners are predominately centrally-located at company headquarters with occasional field HR reps and/or work from home HR reps. This is common in the retail industry. 2.) Moderately Decentralized: HR leaders and practitioners are predominately centrally-located at company headquarters, but there are also many HR…
December 4, 2013
In my role with Dovetail Software I get the opportunity to meet with many different HR organizations and companies from across the country, all with unique HR Service Delivery needs. I must say that it is always interesting to see how differently folks handle the tracking and workflow process of Employee / HR interactions. It seems that almost all companies are at different stages of what I call “HR Case Management Consciousness”. They span from completely understanding the value and importance, and perhaps are even running a fully functioning HR Shared Service Center where all interactions are captured, handled and reportable, to companies that are still using manual processes or nothing at all. In any case, all of these conversations are thought provoking and highly enlightening. One vertical that really seems to see the value of HR Case Management…
As we hit the home stretch of the year, we are inclined to reflect on what we've done, what we missed, and what we could improve on. As I look back on 2013, I can't help but be proud of the work we've done in several areas, not limited to that of an HR case management vendor, an HR shared services consultant, or our work evangelizing about HR technology. I also think about the work we've done with the HR community and beyond. We presented several hours of content for our HR practitioner friends, including live presentations at six different state SHRM conferences, HR Tech Europe, IQPC, LERHN and others. We also either hosted, led or appeared on webinars all year, not to mention appearances on Drive Thru HR and TalentNet Live, both as guest and host. Being a certified…