June 26, 2018
The use of an HR Case Management system ensures that all HR interactions with employees are reported and tracked, that responses from HR or Management are consistent and timely, that legal and regulatory compliance are considered and adhered to, with records securely housed in a single location easily accessible by appointed administrators. What is HR Case Management? If we consider Customer Service, case management tracks interactions with customers, ensuring the purchasing and product acquisition experience is the best. If addressing case management in healthcare, this would be tracking of the life cycle of a patient and their every interaction with a healthcare provider or healthcare facility/system. HR Case Management is similar: reporting and tracking of every employee interaction with HR, which allows HR and Executive Management to understand the full employee experience with the employer. HR Data collected using Case…
How HR Case Management Works
June 26, 2018
The use of an HR Case Management system ensures that all HR interactions with employees are reported and tracked, that responses from HR or Management are consistent and timely, that legal and regulatory compliance are considered and adhered to, with records securely housed in a single location easily accessible by appointed administrators. What is HR Case Management? If we consider Customer Service, case management tracks interactions with customers, ensuring the purchasing and product acquisition experience is the best. If addressing case management in healthcare, this would be tracking of the life cycle of a patient and their every interaction with a healthcare provider or healthcare facility/system. HR Case Management is similar: reporting and tracking of every employee interaction with HR, which allows HR and Executive Management to understand the full employee experience with the employer. HR Data collected using Case…
April 13, 2018
Stacey Harris Stops Back by HR Latte Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations for the latest HR Systems Survey - closes June 8! Check out the Sierra-Cedar 2018–2019 HR Systems Survey, 21st Annual Edition. Please support this research effort. All responses are anonymous and kept strictly confidential. All collected responses and information are used in the aggregate - privacy is strictly maintained. "The skillsets of those who take this survey is changing." - Stacey Harris Stacey joins Rayanne to discuss these points: This Sierra-Cedar Survey has been around for awhile - 21 years strong! Most interesting finding from last year's results: Social Responsibility Expectations for this Survey: Still talking about CLOUD Solutions. What to listen for: What stays the same, what changes Emerging Tech: What tools are you using to gather data? Is HR Tech…
June 22, 2017
Discussion and Confusion about the Difference There is a healthy amount of discussion (and an unhealthy amount of confusion) over the difference between configuration and customization where software is concerned. If you are one of our clients (and if you aren't, there's way to fix that), you probably know this already, but we think it is a big enough deal that we thought we'd talk about it more. And we've done a quick 30-min presentation on this same topic. If you've had more than two conversations with me, you'll know that I love analogies. In fact, my love for analogies is like a simile. I'm not always great with either of them. But to explain the difference between customization and configuration, I have just the analogy for the job. We will use the wardrobes of two famous billionaires. First up,…
