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Tag: hr technology

Completed the 2015 HR Delivery Trends Survey Yet?

January 27, 2015 If you have, great! If you haven't, you could miss your chance to have your valuable thoughts and insight included in some influential findings that help to shape the landscape of HR Shared Services! Brought to you by Jim Scully and the HR Shared Services Institute, Dovetail has been a proud champion of the survey for the last few years. Since publishing the first comprehensive HR Service Delivery Practices Survey six years ago,  HRSSI has continued to deliver industry-leading insights into a broad range of HR delivery practices. This is an important year for the survey as they launch their newest research project, the 2015 HR Delivery Trends Survey. This survey probes three major trends in HR service delivery: globalization of HR delivery models, HR shared services scope expansion and cloud HRMS adoption (topics very near and dear to our…

Getting Started with Workday Web Services using C#

June 13, 2014 Dovetail is proud to be Workday Certified. To learn more about this partnership and how working with a Workday Certified Partner benefits your HR practice and your organization, click here. request a demo   Connecting to Workday’s web services shouldn’t be a trivial event. At least at first one would feel this way. There are a few areas one needs to know in order to get this working correctly as well as achieving authentication on the Workday side. By now you should have been given your tenant ID from Workday, this will be needed later. To get started we need to create the web service client. Using Visual Studio there are two ways this can be done svcutil or right click the project and select Add Service Reference, I prefer to use svcutil as I felt it created a cleaner codebase than…

The CedarCrestone Survey is Open!

June 6, 2014 We love HR technology, and we love people who work to make it better. That’s why we are proud to support CedarCrestone once again with their HR Systems Survey. I would hope that you already know what the survey is all about, you can skip the next bit. If not, keep reading! Dovetail Software invites you to participate in the CedarCrestone 2014–2015 HR Systems Survey: HR Technologies, Deployment Approaches, Integration, Analytics, and Value, 17th Annual Edition. This year’s annual Survey is now available at www.CedarCrestone.com/hrssv60 and responses will be collected until June 30th, 2014. Last year, the Survey collected over 1,200 responses—please help make this year an even greater success. This year, the survey is being brought to us by Lexy Martin, one of our favorite people, AND by Stacey Harris, another of our favorite people. Aside from adding a…

The Gen C Impact on HR Shared Services

March 25, 2014   The idea of Gen C has been emerging for the last few years, and the idea is  impacting how we hire, how we relate to our community of customers and, if we are smart, how we deal with employees.  Having an HR Shared Services team that knows how to connect to Gen C can not only improve satisfaction on both sides, but can help in getting your Gen C employees focused back on productivity sooner. The term "Gen C" has been around for almost a decade, though it is only recently congealed into the current meaning.  Gen C refers to the first non-age-based generation, and refers to those "who care deeply about creation, curation, connection, and community."  (Follow the link to see a short introduction from our friends at Google.)  By their estmates, 80% of Gen C happen to…

New Webinar: HR Service Delivery Practices Survey Results

March 19, 2014 The HR Shared Services Institute is running its 2014 HR Service Delivery Practices survey, which is the most comprehensive ongoing study of HR delivery operations practices available anywhere. Dovetail is sponsoring the survey again this year to help provide HR leaders with real-world statistics on how their peers measure productivity, benchmark performance and analyze the FTEs and Costs associated with HR service delivery. We will also be offering a webinar sharing the survey’s findings related specifically to the use of HR Help Desk software and other HR technology.   On Thursday, April 3rd from 12:30 - 1:30pm CDT, Dwane Lay will host the survey's author and president of the HR Shared Services Institute Jim Scully. They will discuss the tools and tactics your peers are using to benchmark performance, foster continuous improvement and track productivity gains in their HR Shared…

Step into the Future of Work, the Workplace and HR Shared Services at LEHRN

February 26, 2014 For the second year in a row, Dovetail is proud to be sponsoring the Leading Edge HR Network’s (LEHRN) annual HR Tech Expo and Conference. The region’s largest showcase of knowledge and products for HR and Human Capital Management is next Thursday, March 6, 2014 in Minneapolis, MN. This year’s conference focuses on the future of work and the workplace. The conference packs 3 “EduTrack” sessions, an opening and closing keynote and time to explore the HR Tech expo, which features over 45 vendors showing off the latest and greatest of HR technology, into one action-packed day. If you’re looking for a short list of HR Case Management vendors, all the big players will be at this expo. We’ll be showing off Dovetail Employee Engagement Suite 10 ( Dovetail EES), which combines HR Case Management, Knowledge Management and an Employee…

Stand Up or Sit Down

December 4, 2013 As we hit the home stretch of the year, we are inclined to reflect on what we've done, what we missed, and what we could improve on.  As I look back on 2013, I can't help but be proud of the work we've done in several areas, not limited to that of an HR case management vendor, an HR shared services consultant, or our work evangelizing about HR technology.  I also think about the work we've done with the HR community and beyond. We presented several hours of content for our HR practitioner friends, including live presentations at six different state SHRM conferences, HR Tech Europe, IQPC, LERHN and others.  We also either hosted, led or appeared on webinars all year, not to mention appearances on Drive Thru HR and TalentNet Live, both as guest and host.  Being a certified…

2 Noteworthy Themes from HR Service Delivery Conferences in 2013

November 26, 2013 Time to take a quick look back and reflect on the conferences we attended and/or sponsored in 2013. This year Dovetail found its way to 17 events that were a mix of HR technology, HR Shared Service, HR Service Delivery, Workday Rising, and many nationwide SHRM chapters. In all, we had quite a busy year! Without question, a couple particular and noteworthy themes formed.   The first of which: The very near death of the continued need to evangelize HR Case Management. I think we can finally declare that HR Case Management, especially with regards to HR Shared Service centers has officially outgrown the evangelistic phase. It’s far more prevalent these days that booth visitors have been introduced to the risk mitigating importance of properly tracking employee interactions. They also seem to be aware of the obvious efficiency gains to…

HR Tech Europe – The Show Across The Pond

October 31, 2013 This year, I had the pleasure of attending the HR Tech Europe show in Amsterdam for the first time.  It's easy to see why HR leaders, especially those who run HR Shared Services or HR Service Delivery teams, would be willing to fly from around the globe for the show.  And it's not just to visit Amsterdam.  Marc Coleman and his team have put together a show that has grown in leaps and bounds in the last three years, and offers some serious value to those who make the trip. First, the atmosphere is one that every HR leader begging to be taken seriously should celebrate.  A professional atmosphere, free of boondogglers and junketeers, marked by HR leaders dressed for a business conference, and vendors attired to match.  I saw only one booth (and honestly can't recall who it was)…

Why Many HR Software Implementations Fail

August 22, 2013 Based on my years of professional experience in HR technology and implementation in particular, I'd like offer some thoughts on why software implementations fail.   In my opinion, the reason many implementations fail is actually two-fold. Either the process is made unnecessarily complicated and weighed down by bureaucracy or the overall project isn't given enough merit and by that I mean not having the right team members in place, adequate time devoted to the project, clear cut objectives, a lack of strategic planning, and finally often saddled with a deadline that prohibits success.   The dreaded over complicated project typically drags on endlessly, is often over complicated by a series of scope calls where no one makes strategic decisions without a series of sub-meetings and second guessing. These implementations often have too many team members involved in the process which…