November 13, 2015
China Gorman China Gorman is a Consultant, Speaker, Advisor, Author of the wildly-popular blog, Data Point Tuesday. Ms. Gorman stopped by the Dovetail booth for an incredibly thoughtful interview at HR Tech in Vegas. China shared several profound thoughts regarding employee engagement and talked about how demographic shifts will impact the future of HR, as well as big data, analytics, and technology. Click play above to listen to Ms. Gorman's interview and learn more about her latest project, "WorkHuman" here. intrepidHR To listen to all 30 LIVE intrepidHR interviews in our on-demand player, follow this link. intrepidHR is made possible by Dovetail Software! Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Your hosts, direct from…
September 1, 2015
The Challenges HR Practitioners Face One of the greatest challenges I faced in my time working as an HR Practitioner was making sure I gave the right information when answering an employee's question. I've never worked with any company that had the same answer for every employee, especially when dealing with things like benefits, compensation, or vacation policy. And the challenges for a global company are even greater, especially when policies are all in English ("Because that's the standard!") but your employees only speak French. Answering a question is easy. Figuring out how to find the right answer in a language specific employees speak and understand can be maddening. What to Do? Enter our filtering feature for knowledge. The Dovetail Employee Engagement Suite allows your system admin to set up and apply filters to your knowledge, making sure to show the right information…
August 23, 2015
Celebrate! We’re celebrating today, because we are officially a Workday Certified Solution Partner – yes we graduated from the hottest HCM integration university this summer! Commitment Pays Off Two years ago, Dovetail made a commitment with Workday to design, build, and deliver a real time bi-directional integration to help serve the Dovetail and Workday ecosystem, cohesively. It’s a true win-win outcome for both vendor and customers - as anyone with software implementation experience will tell you - getting two technologies integrated together on a project is never easy. One very big pain with custom integrations is accountability – when things go wrong, who is accountable? Is it your internal IT, or perhaps vendor one or vendor two – maybe it’s all three? Which one will own the problem and drive through to resolution, and not just point fingers? Continued Commitment With a…
December 16, 2014
There are potentially hundreds of reasons your company needs an HR Case Management (HCM) or HR Help Desk software solution. I’m going to briefly point out the five most obvious which will likely keep you up nights trying to figure out how you’re going to get this project added to your short-term list of Top HR Initiatives. If you’re currently in an HR Shared Service model, you’re probably ahead of the curve and on your way toward putting in the backbone (technology) or you already have. Otherwise…here’s the down-and-dirty rationale on why you need an HCM technology solution. You’re being sued Are you currently facing litigation? If so, you clearly understand the stress of having to gather the supporting information to defend your side of the lawsuit. If the employee was fired for cause for instance, it would be helpful,…