Author: Emily Lewis

About: Emily left Dovetail in 2014. She joined Dovetail from Manticore Technology, where she headed global demand creation and lead generation programs. During her time at Manticore, she authored several eBooks, was a frequent blog contributor and became a thought leader in the area of marketing automation and marketing processes. Prior to joining Manticore, Emily was Director of Marketing at AHR, Inc, where she launched the company's nationwide online real estate education program and managed its e-commerce site. Emily graduated from the University of Texas at Austin with a degree in Corporate Communications. Expertise HR Case Management, Customer Support Solutions, Employee Self Service, HR Technology, Employee Knowledgebase, HR Service Delivery, HR Technology Trends, HR Conferences, Events & Tradeshows

Posts by Emily Lewis:

HR Shared Services at Sony Mobile: Technology & Metrics

September 22, 2014 Fredric Svennson,Senior HR IS Project Manager, Sony Mobile Sony Mobile implemented an HR Shared Services Center (HR SSC) to streamline its HR processes and provide faster and more consistent service to their rapidly growing employee population. To support its HR Service Delivery model, the HR team, implemented HR Help Desk solution Dovetail Software in December 2013. Fredric Svensson, Senior Global HR IS Project Manager at Sony Mobile and the technology implementation leader will be speaking at the HR Technology Conference in Amsterdam in a few weeks and will discuss how Sony Mobile uses technology and measures success within its HR SSC. Fredric agreed to sit down with me and answer a few questions to give you a glimpse inside Sony Mobile’s HR SSC and offer you a preview of what he will be covering in his session.…

5 Reasons to Attend the HR Technology Conference and Expo in 2014

August 18, 2014 Tim Sackett, a self-described typical HR buyer, recently blogged about why he hates buying HR software. He expressed sentiments that I’m sure many HR buyers can relate to, including the reoccurring suspicion that he’s getting an unfair deal. He’s even teaming up with Steve Boese to deliver a webinar on how to avoid getting taken when purchasing technology. If you are a technology buyer, I would highly recommend checking it out. But as he says in his post, one of the ways to ensure you’re not getting ripped off is to check, and this starts with your network and your knowledge. Two things you can grow at the HR Technology Conference and Expo this year. This conference is the largest conference focused on HR technology in the world. Last year, more than 3200 attendees made their way to…

Maternity Leave and HR Help Desk Solutions

August 4, 2014 I know this face hasn’t popped up on our blog in a long time, so you might not recognize me, but I work at Dovetail. I just had my first baby and have been on maternity leave for the last three and a half months. On my first day of maternity leave, one day before the baby arrived, I thought, “there’s no way I’ll really completely check out of work for 3 months.” But that’s exactly what I did. As it turns out, as wonderful as it is to be a first-time parent, it’s as equally completely overwhelming and exhausting. I was too much of a zombie the first two months to even remember I had a job (that wasn’t taking care of my daughter), much less keep up with it. Additionally, I work for an incredibly family-friendly organization, have very…

New Webinar: HR Service Delivery Practices Survey Results

March 19, 2014 The HR Shared Services Institute is running its 2014 HR Service Delivery Practices survey, which is the most comprehensive ongoing study of HR delivery operations practices available anywhere. Dovetail is sponsoring the survey again this year to help provide HR leaders with real-world statistics on how their peers measure productivity, benchmark performance and analyze the FTEs and Costs associated with HR service delivery. We will also be offering a webinar sharing the survey’s findings related specifically to the use of HR Help Desk software and other HR technology. On Thursday, April 3rd from 12:30 - 1:30pm CDT, Dwane Lay will host the survey's author and president of the HR Shared Services Institute Jim Scully. They will discuss the tools and tactics your peers are using to benchmark performance, foster continuous improvement and track productivity gains in their HR Shared…

Step into the Future of Work, the Workplace and HR Shared Services at LEHRN

February 26, 2014 For the second year in a row, Dovetail is proud to be sponsoring the Leading Edge HR Network’s (LEHRN) annual HR Tech Expo and Conference. The region’s largest showcase of knowledge and products for HR and Human Capital Management is next Thursday, March 6, 2014 in Minneapolis, MN. This year’s conference focuses on the future of work and the workplace. The conference packs 3 “EduTrack” sessions, an opening and closing keynote and time to explore the HR Tech expo, which features over 45 vendors showing off the latest and greatest of HR technology, into one action-packed day. If you’re looking for a short list of HR Case Management vendors, all the big players will be at this expo. We’ll be showing off Dovetail Employee Engagement Suite 10 ( Dovetail EES), which combines HR Case Management, Knowledge Management and an Employee…

Donna Nelson Discusses Leveraging HR Case Management for Next Generation HR Service Delivery

November 15, 2013 Last month, we sponsored IPQC’s HR Shared Services and Outsourcing Summit held in Orlando, FL. It’s one of a handful of conferences available that focuses primarily on HR service delivery and HR shared services. This year, HR leaders from Google, Novo Nordisk, Johnson & Johnson, eBay and more got together to share their stories and exchange best practices. Along with fantastic networking, attendees participated in pre-conference workshops and session tracks geared toward helping HR professionals set up or improve their shared services environments. Donna Nelson, formerly Head of HR Shared Services at Ann Taylor and now a consultant for HR Shared Services strategy and deployment, gave a presentation on leveraging case management data to become a more strategic player in your organization. Her presentation garnered a ton of interest at the Summit, and I thought Donna would certainly be…

XpertHR’s David Weisenfeld Discusses Trends in Pre-employment Screening and Background Checks

November 11, 2013 More than two thirds (69%) of employers run criminal background checks on all of their potential employees according to a 2012 survey by the Society of Human Resource Management. However, employers need to be very careful in how they go about running background checks on job candidates. Failing to follow recent guidelines laid out by the Equal Employment Opportunity Commission (EEOC) could land employers in hot water. Being up to date on pre-employment screening and testing regulations is essential, which is why we asked Dovetail partner XpertHR’s Legal Editor David Weisenfeld to share his knowledge on legislative and regulatory key trends and issues you need to be aware when screening prospective employees in 2014. Join us on December 10th for our webinar 2014 Trends in Pre-employment Screening and Background Checks to get the up-to-date information you need to ensure you…

Dovetail Featured in the October Issue of HRE Magazine

October 17, 2013 We are proud to be included the in the October Issue of Human Resources Executive (HRE) Magazine. Steve Boese, contributor and co-chair of HRE's HR Technology Conference and Expo, featured Dovetail in his article Cool New Technologies, in which he states, "Dovetail Software takes HR Case Management and turns it into a much more engaging process that helps HR leaders create a valuable organizational asset." Read the full article. Read the October HRE Issue.

HR Help Desk Solutions at the HR Tech Conference

October 16, 2013 What a year for HR Tech! With over 3900 attendees and 300 exhibitors, this year’s show was the largest in terms of size and attendance. As a booth dweller, it was certainly evident in the exhibit hall. Booth traffic was up from last year, and we spoke with attendees from all over the world with so many different HR roles, experiences and backgrounds. HR technology buying is up with many HR practitioners expressing a desire for cloud-based, totally integrated systems. The good news for us is the demand for HR Case Management systems is also up. As Scott Berg states in his October 2013 Northland Capital Markets Report, “Recent conversations in the HR software space have highlighted more customer interest in HR Case Management software, a nascent market opportunity but a product most enterprise companies will likely leverage over the…

The Dovetail Booth Scoop for the HR Technology Conference

October 2, 2013 It's that time of year again. Time to head to Las Vegas to meet with everyone you need to know in HR, geek out over new HR technology, and the get the information, advice and motivation you need to solve your business problems, and advance your HR department. It's HR Tech time! With a community of over 6000 people from 28 countries all talking about how to transform business process and organizational success, you can't afford NOT to be there. This year's agenda boasts impressive keynotes, innovative general sessions, dozens of presentations from the world's leading companies, plus the world's largest HR tech Expo with all the vendor execs you need to meet. That's where we come in. Dovetail is thrilled to be exhibiting for the third year in a row and even more excited to show…