September 28, 2015
As I was pondered a topic one of my colleagues, Rayanne Thorn, wrote about, Understanding Employee Engagement, it got me thinking deeper about a vendor’s employees, and whether prospects should consider how engaged or happy employees are at a software vendor they are considering as part of their decision-making process. I think they should and let me take you through my reasoning. Evaluating Vendors When a customer is evaluating vendors, at the top of their list is usually the vendor’s ability to meet their technological needs. If they can’t meet that, all of the other considerations are mute. After that, close behind are: 1) price; 2) the vendor’s ability to deliver on what they commit to; and 3) the vendor’s customer support. At the end of the day, I consider #2 and #3 to be the most important considerations prospects…
Why “Happy Employees” Leads to a Successful Software Vendor Relationship
September 28, 2015
As I was pondered a topic one of my colleagues, Rayanne Thorn, wrote about, Understanding Employee Engagement, it got me thinking deeper about a vendor’s employees, and whether prospects should consider how engaged or happy employees are at a software vendor they are considering as part of their decision-making process. I think they should and let me take you through my reasoning. Evaluating Vendors When a customer is evaluating vendors, at the top of their list is usually the vendor’s ability to meet their technological needs. If they can’t meet that, all of the other considerations are mute. After that, close behind are: 1) price; 2) the vendor’s ability to deliver on what they commit to; and 3) the vendor’s customer support. At the end of the day, I consider #2 and #3 to be the most important considerations prospects…
September 15, 2015
Conference Season! With all the big HR Tech shows around the corner, Dovetail will be exhibiting at a few of the biggest: Workday Rising in Las Vegas, HR Technology Conference & Expo in Las Vegas, and HR Tech World Conference in Paris, France, It’s a good idea, as an attendee, to start planning to maximize your time spent at these events. As a Former HR Tech Buyer So, as a former buyer of HR Technology myself, here are 5 tips/ suggestions/ ideas from me to help you get the most from your T&E investment: Tips for the Attendee (and the vendors!) 1. BE ORGANIZED. Ahead of time, read through the conference agenda and plan which sessions you want to attend. Most companies will send more than one person, so work as a team with your colleagues to make sure…
September 9, 2015
In the Beginning... When I became a Certified Dental Assistant just before my 19th birthday, I never wondered what employee engagement was. I never questioned whether or not I was treated well or paid enough. My boss was a 36-year old guy, a dentist who employed two hygienists, two assistants, and one office manager. As a 19-year old who had just finished an intensive three-semester program, I thought life and work were pretty sweet. And I guess they were. Until, Until my needs were no longer met and a poor working condition appeared. I made the decision to leave after three years. I loved my job, but another employee had made my life miserable. She was fired less than a year after I left. There had been no mechanism in place for me to properly report incidents and I had no…
June 25, 2015
A Little History Three years ago, I was goaded into playing street hockey in Atlanta in the middle of summer. Two years ago, Jonathan Brewer and I put together one of the greatest kickball games HR has ever seen. Last year, we celebrated The Big Lebowski in a Orlando bowling alley. All of there were great fun, and were done in the spirit of changing the world. And in the process we’ve raised a significant amount of money for those who need a little help. And many of you have come along for the ride. Today This year, we are going in a slightly different direction. At the SHRM Annual Conference next week, we will be hosting a Poetry Slam, and are partnering with Quantum Workplace, Broadbean, Dice and Branded Strategies in our support for No Kid Hungry. Dice is…
November 16, 2012
Among the popular social media website websites such as Facebook, LinkedIn, and FourSquare, Twitter stands out in a unique way. Unlike other forms of social media, Twitter requires users to be actively engaged in topics that are relevant or interesting to them. Tweeters follow important topics, retweet people’s postings and favorite conversations. Averaging over 1 billion tweets a day, Twitter has the high-volume traffic your organization is searching for. Twitter’s unique word of mouth structure easily allows for engaging users on a wide variety of diverse topics. Topics found on Twitter are often based on spreading the word about breaking news, an opinionated review or an upcoming event. As the second most popular social media website, Twitter is a must-use tool for reaching the public and announcing breaking information. It is even a must-use tool for the world…