September 7, 2016
SMAC Social, Mobile, Analytics, Cloud or SMAC-enabled HR technologies are revolutionizing our industry, smacking human resources with powerful tools to support their company's Digital Workplace vision by providing Digital HR applications which connect with the modern workforce. We have all been told, by now, of the millennial rock stars who won't work for us unless we connect with them in the world they rock - and it’s true! You not only need to empower employees and managers to keep them engaged, but you must also enable them - people enablement is key to productivity. People Enablement HR Technology is a big driver for people enablement. Alas, the reader is likely feeling troubled with the notion of costly technology investments, a platoon of expensive onsite technology consultants, and months turning into years of project timescales that never seem to hit a…
July 3, 2018
Do you ever read HR blogs? Most of HR blogs will tell you that HR doesn’t really know what they are doing, and are, generally, untrusted by employees and leaders everywhere. Do you ever read message boards or groups that ask employment questions? Most of them will also tell you that HR doesn’t really know what they are doing, and are generally untrusted by employees and leaders everywhere. Do you ever read about companies that don’t have HR? Didn’t think so. So how do we bridge this divide? How do we service employees' needs, give them the answers they are looking for, but not expose them to the HR team they are trying to avoid? How do we make them feel that they are not only valued, but are being considered as we develop our company infrastructure? The answer,…
February 2, 2017
The Employee Portal Dovetail Software was very excited to launch our updated employee portal last September. As we continue to help organizations with employee communications and interactions, we understand the need to listen to what is important to employees because this assists our clients, the employers. Empower Employees Does it make sense to empower the workforce with "self" access to information? We think it does. Making knowledge readily and easily available, they are able to get answers quickly and easily. I have always felt that an informed and smart workforce is a productive and loyal workforce. The information shared with employees becomes another notch toward employee engagement, which we know leads to less attrition and retention of talent - obviously quality talent because they have chosen to become or stay informed about their own employment and ask questions they need…
February 5, 2015
It’s no mystery, nor is it revolutionary when it comes to the concept of an organization empowering its workforce to answer their own questions in order to offload HR service delivery staff. Transactional portals have been allowing for the update of personal information, checking and enrolling in benefits, and searching FAQ’s for years. We’ve even seen significant employee onboarding being moved to the web and intranets, as well as a real push to true organizational cultural immersion and employee engagement via personalized portals. However, slightly newer to the game has been the offering of Case Management functionality to portals. Even more cutting edge and something unique to Dovetail’s Employee Engagement Suite is the power of embedding Employee Self Service Case Management and Knowledge Base functionality to an organization’s new or existing employee intranet or portal. Similar, but also unique…
April 29, 2013
As you may have noticed, recently many of our educational resources have focused on HR Shared Services and building a successful HR service delivery model. Our latest eBook and last week's webinar discussed key components necessary for creating a service delivery model that improves efficiency, lowers costs, and gives HR professionals the tools they need to be a strategic player within their organizations. However, one important consideration that we haven't yet discussed and will cover in our next webinar is how to centralize HR, yet still connect with employees across the globe on a local level. Cultural, religious and legislative differences determine and influence HR policy and practices in different part of the world. However, the goal of HR Shared Services Centers (HR SSCs) that operate worldwide is to standardize their core HR systems and processes globally. But even as HR SSCs implement global…