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Tag: hr technology

Discovering and Tracking the Metrics that are Right for YOUR HR Shared Services Organization

July 10, 2013  [pb_vidembed title="" caption="" url="http://vimeo.com/70983955" type="vem" w="480" h="385"] The driving forces behind most HR Shared Services Centers is efficiency and quality.  Measuring these two attributes in a meaningful way can be can be complex and differs from organization to organization. In this webinar, industry veteran and Lean Systems authority Dwane Lay will discuss how to define metrics that really matter for your HRSSC, the best ways to present your findings, and how to leverage them into a true competitive advantage. What you will learn: A step-by-step method for determining what metrics are important to your HR SSC How to use technology to automatically track and report those metrics Methods for encouraging continuous improvement in each area The difference between data and information, and how to bridge the gap in a meaningful way    

cfactor’s Gary Givan on the Role of Social Collaboration Tools in HR Service Delivery

April 15, 2013 cfactor's Gary Givan is passionate about social collaboration tools. He believes (and we agree with him) that social tools not only change the game when it comes to employee engagement and collaboration, they can also be a real driver of productivity. Gary discusses how to integrate social tools into employees' and HR professionals day-to-day work to drive engagement and productivity in our recently released eBook 5 Essentials for Making HR Service Delivery Look & Feel Effortless.   While it seems like social tools are the shiny new object in HR technology, many organizations still question their value and the best ways to use them. I recently had a chance to catch up with Gary and chat with him about how HR and employees can use social tools effectively. Here's our conversation:     Emily Lewis: What is social HR and why does…

The Carnival of HR – It’s All About Sharing

March 27, 2013 One of the best things about having a blog in the HR world is getting the chance to be part of the Carnival of HR.  If you are really lucky, you occasionally get to host it and call the shots.  And I, apparently, am very lucky indeed!  This carnival is about sharing and evangelism.  My partners here at Dovetail have never been shy about promoting the practice of HR, so we decided that we should spin the carnival in that direction.  We asked for submissions not just of good posts, but of good posts from someone else.  I had no idea how flooded I would be with responses!   Sure, there are some of our favorite writers included, but you’ll also find plenty of new names, pushed to us by those favorite writers.  There are a ton of great voices out…

What you’ll Learn about HR Technology Implementations at LEHRN

February 26, 2013 The Leading Edge HR Network (LEHRN) is hosting Minnesota’s annual HR Tech Expo and Conference, the region’s largest showcase of knowledge and products for HR and Human Capital Management, on Thursday, March 7, 2013 in Minneapolis, MN. Dovetail is excited to sponsor this year’s show for the first time.  This is one of the few regional shows that focuses specifically on implementing and optimizing HR technology.   The LEHRN HR Tech Expo offers morning and afternoon “EduTrack”  presentations, which offer case studies and strategies to understand and optimize HR software and services (and earn 4 CEU's). And this year, Dovetail’s resident business process and HR technology implementation expert Dwane Lay and Dovetail customer David Lindberg, Director of Human Resources at St. Francis Independent School District 15, will be co-presenting The Black Hole of Adoption: Why HR Tech Implementations Fail at 2:15pm on Thursday.…

The Art of Employee Self Service

January 28, 2013 I've been lucky enough to work with organizations that have employee self-service to varying degrees.  Some push every piece of work back to the crowd, some only make it look like the employee can do anything on their own.  Not all self-service systems are created equal, and if they were the implementation plan and functional design would make sure there are winners and losers in each instance.  Because this tool is so easy to put into place and, if done right, so valuable to the organization, we thought it a worthwhile endeavor to share some thoughts on the fine art of building a great self service tool.   There are ways of ensuring employee self service is well define and well executed, and they start, as most projects do, with an understanding of who the customers really are.   So, for whom is employee…

Dovetail’s Farewell to 2012 Rhapsody

December 31, 2012 2012 was a packed year for Dovetail and a year of many firsts. As this year fades in our rearview mirror and we prepare to enter 2013, I wanted to share some of the year’s highlights… and since the office is pretty empty today and no one is really around to talk me out of it, I’m going to tap my inner rhapsodist and do it via poem. Ehem…     2012 started with Dovetail’s annual sales meeting,New and notable faces the Dovetail team greeted.With new HR experts, sales and development talent onboarded,2012 was sure to be one of the best years yet recorded.Named by Nucleus Research as one of the top HR technology companies emerging,We wanted to exceed expectations and our team began quickly converging.   Our conference schedule kept us busy and to list a few by name,SXSW Social…

Addressing HR Concerns with Social Networking Technology

December 10, 2012 According to an April 2012 online study, State of Social Technology and Talent Management, commissioned by Silkroadand delivered to professionals in human resources and other talent management disciplines, 75 percent of the 290 respondents feel their company is behind the curve when embracing and implementing internal and external social networking technology.   As Jen Cohen Crompton points out in her recent post Is HR Embracing Social Networking Technology?, results from the survey reveal that "the downfall of these technologies and the willingness of HR to comply with their use is that they are finding barriers to entry (and effective implementation and execution)." A few of the barriers listed include: upper management not perceiving a clear need for it (44%); concern that employees will misuse the time on the system (46%); lack of budget (42%); and concerns about system security (42%).   While the survey results…

December Webinar: Twitter? I’m in HR. Why would I need that?

November 16, 2012 Among the popular social media website websites such as Facebook, LinkedIn, and FourSquare, Twitter stands out in a unique way. Unlike other forms of social media, Twitter requires users to be actively engaged in topics that are relevant or interesting to them. Tweeters follow important topics, retweet people’s postings and favorite conversations.   Averaging over 1 billion tweets a day, Twitter has the high-volume traffic your organization is searching for. Twitter’s unique word of mouth structure easily allows for engaging users on a wide variety of diverse topics. Topics found on Twitter are often based on spreading the word about breaking news, an opinionated review or an upcoming event.   As the second most popular social media website, Twitter is a must-use tool for reaching the public and announcing breaking information. It is even a must-use tool for the world…

Meet Dovetail’s New Chief Strategy Officer, Kane Frisby

November 15, 2012 We would like to introduce the newest member of the Dovetail team, Chief Strategy Officer Kane Frisby! Our CEO met Kane about two years ago - Kane was implementing our HR Case Management solution in the HR organization at his engineering defense firm - and had his eye on Kane for a position at Dovetail since then. He always jokes it was the longest interview process he’s ever done. Kane, originally from the UK, has lived all over the world and spent his career identifying the right technology systems for HR organizations. I sat down with Kane to learn about his previous HR experience, how we were finally able to snag him and what his plan is for 2013.     Prior to joining Dovetail, tell us about your experience in the HR technology space?   I was working for…

Dovetail is Bringing Austin to Chicago at HR Tech with "Gritas & Games"

October 1, 2012 Austin’s eclectic culture, live music scene, ever-growing population of hipsters and community of techies creates a unique environment that has earned the city’s slogan: Keep Austin Weird. We are proud of our city's weirdness and love to share it, which is why at this year’s HR Technology Conference, Dovetail is bringing a little bit of Austin to Chicago on October 8th – 9th.  We’re celebrating the launch our new product release Dovetail Support Suite Version 4 with “Gritas & Games”.We’ll be hosting the 2012 Xbox Kinect 360 Video Olympic Games all day long and serving margaritas starting at noon because that’s how we roll in Austin. Sip a margarita, play some video games, enter to win the Xbox 360 gaming console, and if you’d like to learn more about HR Case Management and Dovetail, well we can talk about that…